Full-Time Scheduling Administrator

Posted 3 days ago

  • Queen's Park, Stockton-on-Tees, Durham, North East England
  • Temporary
  • £10.26 / Per Hour
  • External
  • Expires In 25 days
Atos is a global leader in digital services and provides Cloud Computing, Software & Systems Integration, Big Data & Security solutions within multiple sectors.
As part of the service offering to their clients, Atos provide world class customer support solutions.
We have some exciting scheduling administrator opportunities working at Atos. Atos pride themselves on hiring, growing and retaining the very best talent, and we are therefore looking for candidates who want a career rather than a short-term assignment.
The Details
Full time 37.5 hours per week, working Monday - Friday 09:00 - 17:00.
Rate of pay is £10.26p/hr
33 days Annual Leave - after 12-week service
Access to Adecco Lifestyle benefits
Reward and Recognition Programme
Long term (ongoing) contract via Adecco with permanent opportunities
We are looking for people who have…
* Previous demonstrable experience in an administrative, organisational or planning position, preferably in an office environment, i.e. can demonstrate a consistent track record of working with minimal supervision, maintaining structure and organisation.
* Excellent Customer Service skills - particularly telephone skills
* Communication: To be able to evidence written and verbal skills and experience
* Able to confidently use MS Word, Excel and Outlook to a basic standard e.g. Able to use spread sheets to capture and store data in a clear and logical manner. Able to read and send emails / attachments etc.
* Ability to work and think in a creative and innovative manner.
The Job- Scheduling Administrator
We are looking for candidates to join Atos who are able to demonstrate the drive and determination that will be required to succeed in a challenging role. Responsible for planning and scheduling PIP assessments for Atos Health Practitioners to complete at one fo the various Assessment Centres nationwide.
Your duties will include:
· Planning diary's up to 3 weeks in advance & booking appointments by telephone and letter correspondence.
· Contacting claimants, arranging appointments & notifying of cancellations.
· Liaising with Health Professionals, area manager and team managers in organising schedules and resolving issues
· Ensure all information taken from calls/email is accurately logged on the system and, where necessary, transferred or referred on appropriately for action.
· Supporting other departments with calls and administrative tasks as the needs of the business dictate
What you can expect from Atos…
Long term (ongoing) assignment with Permanent opportunities
Teams games, competitions and charity days
Dress down day every Friday
Department competitions and rewards- vouchers, time back, chocolates and treats for meeting targets, receiving excellent customer feedback or going the extra mile to help your team
Break and kitchen facilities, with tea, coffee and juice provided
Excellent training and support to develop and progress in the company
Adecco corporate benefits with retailers and services, as well as free eye test vouchers
Employee Assistance Programme for help and advice on health, wellbeing and finance issues
Easy online timesheet system with weekly pay
Dedicated Adecco on-site support
Site located centrally with excellent bus and rail links
Security Clearance
Supporting Atos most important clients means that security is always a priority. All applicants will be required to pass a security check to take up an assignment as Atos. The levels of security clearance vary depending on the client you are supporting, however please advise us if any of the below apply to you:
You have any unspent convictions on your record (including driving offences)
You are currently serving a driving ban
You have a spent conviction, a previous caution or other recorded incident with the police
You have had any CCJs or Bankruptcy agreements ordered against you
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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