Workspace Director (UK)

ABOUTWorking VenturesSince 2014, Working Ventures has created, operated, and supported a diverse collection of enterprises and projects, predominantly focused on the world of work, across real estate, workspace and technology. We’ve curated a unique end-to-end approach to real estate investment, development, and operations through our specialist business streams.We’re now building a portfolio of complementary businesses, supported by a shared core infrastructure platform of technology and people, to provide solutions for the rapidly developing global workspace market.AHQAHQ is an award winning fully integrated operating platform for flexible workspace. Our aim is simple: to create environments that cater to the needs of our vibrant community of ambitious businesses and individuals.We take spaces and turn them into thriving, efficient hubs, utilising our in-house sales team, growing consumer brand, and on-site operations specialists.Our focus is on offering the space and terms that businesses truly need, while creating value that benefits both tenants and landlords.JOB OVERVIEWIn this role, you will be responsible for leading the growth of our workspace operations. You will be a trusted member of the Senior Leadership Team, exerting a significant influence on the company's strategic direction.Your primary responsibility will be overseeing the company's commercial operations. This involves expanding revenue through both new and existing channels, enhancing profitability, increasing exposure, and achieving strong financial performance. You will gain a deep understanding of the business, its operations, and commercial objectives, and provide essential support to help the team realise growth.You will lead the Commercial and Operations teams, responsible for sales, maintaining high occupancy rates for sites, forming partnerships, and enhancing our brand and reputation.Furthermore, your role will involve implementing the growth strategy through the identification and execution of deals for new sites. You will take charge of managing interactions and negotiations with new and existing landlords, all with the overarching goal of establishing us as a leading global flexible workspace operating platform.To excel in this role, you should have a proven record of managing commercial operations in medium-sized or high-growth businesses, preferably in the workspace or hospitality sectors. We're looking for highly ambitious individuals who thrive in a fast-paced business environment.RESPONSIBILITIES:As a vital member of our team, you will play a crucial role in the growth and success of our workspace operations. Your key responsibilities will encompass:Leadership for Growth: Lead the strategic growth of our workspace operations, influencing the company's direction as a trusted member of the Senior Leadership Team.Commercial Operations Oversight: Take charge of the company's commercial operations, focusing on:Expanding revenue through new and existing channels.Enhancing site profitability.Increasing market exposure.Achieving robust financial performance.Developing a profound understanding of the business, its operations, and commercial goals.Offering essential support to drive our growth initiatives.Team Leadership: Lead both the Commercial and Operations teams, with a primary focus on:Driving sales and revenue growth.Maintaining and optimising occupancy rates at our sites.Cultivating strategic partnerships.Delivering exceptional levels of customer experience and member retentionElevating our brand and reputation within the industry.Growth Strategy Implementation: Execute our growth strategy by:Identifying and executing deals for new sites.Managing interactions and negotiations with new and existing landlords.Working towards establishing us as a leading global flexible workspace operating platform.Data-Driven Decision-Making: Continuously analyse data and market trends to make informed decisions that drive commercial success. Provide comprehensive performance reports to inform strategic discussions.Stakeholder Engagement: Cultivate strong relationships with clients, partners, landlords, and other key stakeholders to enhance our commercial performance.Operational Excellence: Ensure the efficiency and effectiveness of operational processes and control systems across the organisation to maximise profitability.Fast-Paced Environment: Thrive in a dynamic and fast-paced business setting, demonstrating a strong work ethic and a commitment to driving positive change.Board Reporting: Produce quarterly Board reports, including in-depth performance analysis and future strategy.This role offers a unique opportunity to shape the future of our company and the flexible workspace industry. We seek highly ambitious individuals with a proven track record in commercial operations, particularly within the workspace or hospitality sectors, who thrive in a fast-paced business environment.KEY ATTRIBUTESSales-Driven: You are determined to increase revenue and have a knack for sealing deals.Strategic: You excel as an independent planner and thinker, possessing strong problem-solving skills and justifiable confidence in your decisions.Accountable: You take ownership of your choices, learn from the results, and bring a robust work ethic and enthusiasm for driving change.Negotiator: Adept at managing professional relationships and skilled in negotiation, you excel in reaching mutually beneficial agreements and facilitating successful deals.Punctual: You consistently deliver timely results and swiftly address issues.Approachable: Your advocacy, presentation, and communication skills shine across all communication platforms.Supportive: You're dedicated to supporting the company as a whole, as well as individuals and colleagues.Trustworthy: Sensitivity to individuals' needs and a reputation for handling various financial and company information with discretion make you a trusted member of the team.Positive: Your positive attitude serves as a guiding force, promoting opportunity and fostering engagement throughout the organisation.
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