Warranty Claims Handler

Warranty Claims Handler required in Norwich area�

Salary DOE�

Working hours Monday-Friday�

We are looking for a Warranty Claims Handler to join an independent dealer in Norwich.�

You will be handling inbound enquiries from customers via telephone and email regarding repairs to their vehicles, assisting throughout the claims process. The ideal candidate will have a motor trade background as a Technician / Mechanic, however if you've worked as a Service Advisor and developed a reasonable technical knowledge, we'd be interested to hear from you. You will need to provide outstanding customer service in a friendly and professional manner.

Previous experience within the motor industry is essential.

Key Responsibilities:

• Assessing and confirming the cause of issues on vehicles with failed components while advising the claims team.�


• Reviewing warranty claims.


• Reviewing vehicle inspection reports.


• Creating claim analysis on receipt of a repair diagnosis or estimate.


• Checking vehicle Reports such as service history and MOT Records to ensure vehicles have been maintained�


• Providing analysis, advice and guidance to our claims and sales teams

This would suit a Warranty Advisor/ Ex Mechanic or Mechanic looking to come off the tools.�

This role can potentially be done remotely after couple months in the work environment.

Apply now with your full CV to Chloe at WeRecruit Auto quoting job reference ST1341

Automotive - Motor Trade - Car Sales - Vehicle Sales �- Service - Warranty Claims Handler - Warranty Claims Advisor - Aftersales - Mechanic- Off the tools - Norwich- Norfolk - Work From home - Flexible working hours

Full Time - Permanent - Job - Career

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Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities.

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