Warranty Administrator

Kolt Recruitment are recruiting for a warranty administrator for a leading dealership.Key Responsibilities:
* Ensure correct submission of warranty claims are made to manufacturer in a timely manner.
* Ensure that all jobs passed for warrant submissions are accurately invoiced and costed.
* Document all warranty, goodwill and recall work as per manufacturer's requirements and Retailer policy.
* Provide advice on warranty claims to the Franchise team to ensure total customer satisfaction
* Utilise technical knowledge and understanding of warranty procedures to enable effective, economic, and correct application of manufacturer's warranty systems.
* Ensure Service Advisers and workshop staff complete relevant records accurately when a warranty situation occurs on a vehicle.
* Maintain records of warranty submissions, credits, and customer contributions towards goodwill claims.Key Requirements:
* Able to plan, organise self and meet agreed work deadlines.
* Able to assimilate numerate information quickly and provide considered responses.
* Strong work ethic and adaptable to change.
* Attention to detail and maintains good, accurate quality of work.
* Ability to work to tight deadlines to achieve the business needs.
* Able to react positively to organisational and market changes.
* Full, clean driving licence.If you would like any further information on this role please call Kolt Recruitment
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