Ward Clerk

This post may close early due to high numbers of applications so you are advised to apply promptly.All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.Careers at George Eliot - 'Where you make a difference'Main duties of the jobTo provide an efficient support service to the maternity unit, working across all four departments which include Delivery Suite, Drayton Ward, Maternity & Gynaecology outpatients and Community. We are looking for a flexible, friendly and hardworking individual to join our team of maternity ward clerks.Welcoming patients and members of the public to the ward area and responding to queries that arise or referring to relevant Midwifery personnel.To answer the ward telephone and ensure that information is correctly handled and disseminated appropriately.To ensure the Patient Administration System is kept up-to-date and reflects patients currently on the ward/in the area and also matches the patient board; including consultant/speciality transfers.To ensure that all of the relevant documentation (front sheet and patient labels) are printed and copies are available in the notes for every patient.In line with the Trusts' Medical Records Policy, ensure that all filing is kept up to date and sent back to the Medical Records Department for filingAbout usHere at George Eliot our vision to'excel at patient care'takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:Effective Open Communicationexcellence and safety in everything we doChallenge but supportExpect respect and dignityLocal health that inspires confidenceBenefits:On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.Job responsibilitiesTo ensure that all patients notes are kept up to date and filing is filed in the notes in line with the George Eliot Hospital Medical Records Policy.To provide an efficient and professional clerical service to the Midwifery, Medical and Surgical TeamsTo communicate with internal and external professional bodies, e.g. other NHS Trusts, Coroner, Police, District Nurses and other Allied Healthcare Professionals.To communicate over the telephone and personally with patients, patients representatives and relatives relaying accurate and applicable information as required.Monitor visitor pass system on Drayton ward.Liaise with the Outpatient Call Centre to request outpatient appointments forpatients when they are discharged if required.Prepare for admission of patients and ensure that patient notes, where possible, are on the ward before the patients arrive.Person SpecificationExperienceDealing with members of the general publicPrevious NHS ExperienceQualificationsGood standard of education - maths and english GCSE or equivelant (Grade C or level 4 and above)NVQ Administration QualificationSkills and AbilitiesEvidence of ability to prioritise workload including working under pressure in order to meet deadlines.Keyboard/Typing SkillsPersonal QualitiesGood organisational skills including the ability to multitaskExcellent communication skills and interpersonal skillsAble to respond professionallyCalm, Pleasant manner with the ability to work within a demanding environmentDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Depending on experiencedependant on experience
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