Volunteer Engagement Coordinator

Volunteer Engagement Coordinator (Part-time) – Do you have experience and skills to support us in managing and coordinating our amazing volunteers?  Would you like to join a local sight loss charity which is committed to working with individuals, their families, friends, and carers, and policymakers to ensure that anyone affected by sight loss can enjoy life to the fullest?

If so, we are looking for a Part-time Volunteer Engagement Coordinator, based at one of the following offices: Norwich, Great Yarmouth, or King’s Lynn supporting volunteers countywide.

Why Vision Norfolk?

Vision Norfolk is the local sight loss charity. Formerly known as Norfolk and Norwich Association for the Blind (NNAB), we have been supporting blind and vision impaired people to live independent and fulfilled lives for over 218 years.

Fantastic company benefits include:

• Competitive Salary: On offer is a salary of £15,018 per annum (£25,030 FTE per annum).
• Pension: stakeholder pension scheme with Royal London. Contributions 4% employee and 4% Employer.
• Free Parking:  we provide onsite free parking.
• Employee extras such as: Westfield Health Scheme covering eye tests and glasses, dental checks and treatment, physiotherapy, consultations etc. Canada Life Assurance covers all employees and pays 2 times annual salary on death of the employee.

About the role:

As we grow we are seeking a compassionate and dedicated Part-time Volunteer Engagement Coordinator to help lead and manage our volunteer department. You will be dynamic and creative in coordinating and supporting our vibrant volunteer program across the county.

Main duties and responsibilities:

• Recruit and onboard volunteers, ensuring a positive experience.
• Provide support and supervision for volunteers in their tasks.
• Collaborate with staff to fill volunteer needs and support projects.
• Manage volunteers' schedules, expand roles, and plan appreciation events.
• Assess and enhance the volunteer program, promote opportunities at community events, and serve as the primary contact for volunteer inquiries. Additionally, perform any other necessary duties.

The normal working week for this role is 22.5 hours and covers 52 weeks per year.

About you:

You will have a well-rounded experienced gain in either volunteer coordination, recruitment, and retention. Ideally a proven track record of overseeing projects and managing teams. Minimum experience of 3 years in similar role is essential. You should possess strong interpersonal, communication, organisational, and problem-solving skills, and be passionate about community engagement and working with volunteers. You will need to have experience in prioritising and handling a diverse caseload. Knowledge of safeguarding principles for vulnerable adults is essential, as is experience in working in partnership with external agencies. Personal attributes required include excellent communication skills, strong organisational skills, reliability, responsibility, leadership qualities, self-motivation, and an empathetic and compassionate approach toward working with individuals. You will be confident and able to advocate on behalf of individuals. You will hold a full UK driving licence.

Please note: The post will be subject to the Disclosure & Barring Service (DBS) checks process.

If you have the relevant skills and experience and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. 

No recruitment agencies, please

Please check your email inbox and spam / junk mail folder for any email correspondence for this role.

Additional keywords: engagement, engage, coordinator, part-time, charity, volunteer.

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