Veterinary Area Manager - West London / Surrey

About The RoleAre you a caring, quick thinking and fast paced kind of veterinary individual?
Due to growth of our award winning and independent teams in London, we are now recruiting for an Area Manager to enjoy our success, boost their own progression and to grab hold of accountability in helping us to further grow our proud surgeries in Richmond, St. Margaret's, Chiswick and Kew Gardens.
You will have management experience in getting the best from your veterinary teams and be open to new ideas and guidance as well as introducing your own effectives fixes to enhance the support and running of our much loved and popular branches.
Our management team are one big happy family with many areas of experience and focus. Additional views and skill are most welcome to drive us forwards together as a successful management team.
This position requires a strong work ethic and desire to put pets and standards of service and care first, which is reflected in the salary, career progression opportunities and the reward we give our teams.
Ideally you will have come from a clinical background in a similar role however, we will consider very experienced Head Nurses or Practice Managers with a desire to organise, act quickly and achieve high.
Areas of the role where you will be exceedingly efficient and motivated will be rota set ups, clinical meeting arrangements, knowledge and management of referrals, complaint handling (both clinical and service), positive culture, overview of both service and clinical areas of performance and delegating areas of accountability within your surgeries.
A big nod to customer service approach and the motivation of your support team gives you a distinct advantage in applying for this prestigious West London/Surrey position.
We hold weekly meetings with our management team to review our week behind and ahead plus enjoy and brainstorm our success in:
recruitment, retention, debt management, induction of new team members, NPS feedback, surgery maintenance and equipment, marketing and up and coming events we love to celebrate.
We are an independent and growing group of passionate veterinary professionals, respecting each other and the pets we treat.
The surgeries and their teams are fantastic and this role is suited to a charismatic and focused manager of people and processes. This is an incredible opportunity to step into an Area Role in a fantastic location with fantastic achievements ahead.
Salary: Up to £50,000, Depending on Experience
About UsDNA Vetcare is a proudly independent group of multi award-winning surgeries, founded in 2006 by veterinary surgeons Alan van Heerden and Dane Walker. Dane and Alan have taken their years of experience working in numerous high quality practices, to provide exceptional vet care across London and Kent. Claire Baker joined Alan and Dane as a Director in 2019, originally arriving at the main London hospital in 2013 as a locum. Claire heads up the Group’s operations and vet team recruitment.
DNA Vetcare has a network of excellent veterinary surgeons who have been handpicked for their clinical skills, experience and ability to provide compassionate care for your four-legged (or three-legged, finned or feathered) friend. This network of excellence is the foundation on which we have built a strong reputation for providing the very best care to pets and owners alike.
Alan and Dane are dedicated to providingexcellent serviceto clients,respectful, caring and expert care for animalsand asupportive encouragingwork placefor their teams.
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