UX Researcher

Job title: UX ResearcherLocation: London (Hybrid)Contract: There will be 3 phases of testing over the course of 2024, the first being conducted beginning of June, second end of August, and another at the end of October. Each phase will be approximately 3 weeks full timeResponsibilitiesGuerrilla Testing ProgrammeConduct a series of guerrilla testing phases internally on behalf of the UX teamThree phases scheduled over 2024: June, August, and OctoberTest PreparationPrepare scripts, artifacts, recruitment criteria, and segmentationThis preparation phase will take place in the first week of each testing phaseTesting PhaseConduct and moderate 30-minute tests with approximately 15 respondentsRecruit participants fluidly throughout the day for each 30-minute slotThis testing phase will take place in the second week of each testing phaseAnalysis and ReportingAnalyze, synthesize, and report findings from the testsThis phase will take place in the final week of each testing phaseConsistent Testing ApproachIdeally, the candidate will conduct all three phases of testing throughout 2024 to minimize domain knowledge uptake.Ability to flexibly plan other contracts around each test sprint.Comfort with Tobacco Product TestingTest a tobacco-related product.Must provide unbiased insights and have a full understanding of qualitative test methods.CollaborationLiaise with the wider UX product design team.Test artifacts for key measurements and KPIs including intuitiveness, comprehension, pleasurability, and intended mental models.QualificationsExperience:Experience in conducting UX research, preferably in a similar testing environment.Familiarity with guerrilla testing methods.FlexibilityAbility to flexibly plan other contracts around each testing sprint.Comfort with Tobacco ProductsComfortable conducting research on a tobacco-related product.Ability to provide unbiased insights.Qualitative Research SkillsStrong understanding of qualitative research methods.Ability to analyze and synthesize findings effectively.CollaborationAbility to work effectively with cross-functional teams, particularly with UX product design.This role requires someone who can efficiently plan, execute, and analyze UX research, particularly in a fast-paced, iterative testing environment. It also demands comfort with testing potentially sensitive products and the ability to provide unbiased insights.
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