User Researcher

Job DescriptionThe Opportunity:Consulting as a User Researcher, you will be working within agile cross-functional teams providing User Centered Design (UCD) and User Experience (UX) expertise on a range of exciting digital services and transformation projects for a variety of critical, high-profile projects for the public sector (Government Digital Services).You will become a focal point for the main user interaction pieces, encompassing all aspects of their interaction with the product, service or system; using a confident, consultative, professional and transparent approach developing relationships with the client and stakeholders and helping to provide a positive experience for end-users.Skills and Experience:Experience within a consultancy, agency or in-house setting as a user research delivery role is very desirableExtensive commercial use of UCD principles and their associated best practicesFamiliar with moderating one-to-one usability sessions and preferably training in interviewing techniquesAble to evidence qualitative and quantitative UX research methods from previous projectsIdeally holding associated industry qualifications and a strong educational background (degree or equivalent experience)If you're ready to take your career to the next level and join a dynamic team of innovators, apply now and become part of their journey towards digital excellence!Please call Matthew Craig here at ISR to learn more .
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