Urban Outfitters Assistant Store Manager - Edinburgh, Uk

Job DescriptionUrban OutfittersTitle: Assistant Store ManagerReports to: Store ManagerObjective:The main objective of this role is assist with the operations of the store and support the store manager to achieve strategic short and long term goals. Assume store accountability for sales, service, profitability and loss prevention. To achieve a store community that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute a high rate of succession and employee development. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters “Peers Teaching Peers” philosophy.Duties & ResponsibilitiesPeople:Overseeing a large teamRecruit, train and develop managers to increase the day to day productive of the businessAssist with the development of Department Managers to ensure that succession planning succession planning for the future growth of the businessManage aspects of performance development (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) for a productive and successful workforceUphold Company standards and act as a positive role model to othersLeadership & Communication:Ensure Department Managers conduct and execute productive daily and department meetingsModel the way for the store team and inspires a shared visionAssist and participant with the roll-out of new training and operational initiativesPossess excellent communication skills in both written and verbal formManaging the Environment:Coach management to take the initiative as leaders to oversee all levels of customer service and by setting daily goals and expectations to create a positive store environmentExhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time managementAchieve Company-average mystery shop results by guiding the team to uphold the Company’s customer service standardOperations:In the absence of the Store Manager conduct walkthroughs with the Visual Merchandising Manager and Department Managers on a regular basis with constructive feedback and obtainable goalsGuide the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and proceduresAchieve the store stock loss goals by training loss prevention awareness and overseeing adherence to loss prevention practicesParticipant in a functional shipment processing system to ensure that merchandise is placed promptly and the sales floor is fully stockedPossess excellent organisational skills and have the ability to plan, organise and execute projects by priorityAssist in upholding Company Health & Safety procedures at all times in order to protect employees and customers against accidents and incidentsMerchandising & Display:Facilitate communication between the management and creative team in order to enhance the store environment and efficiently execute all merchandising projectsCoach others to understand and interpret current fashion trends in local markets in order to generate creative solutionsEnsure floor sets are well organised, schedules appropriately, cleanly executed and completed timelyCommercial Awareness:Assist Store Manager to maximise store sales through analytical and creative management of merchandise from receipt to salesExhibit a sound understanding of the store’s profitability and guide team members to utilise Company reports to react to trends and drive businessStay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local communityManage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trendsDemonstrate entrepreneurial skills to achieve and exceed store targetsRequired Knowledge, Skills & ExperienceExperience in a management role working in a fast paced, high volume fashion retail environmentUpholding excellent VIBE and a service-orientated cultureAbility to positively impact statistical results in sales, payroll and stock lossProven record of developing talented individuals at Department Manager levelCan demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organisation)An appreciation and understanding of the Urban Outfitters culture and its appeal to the local market
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