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University Placement- Hospitality Management, Front of House

Posted 15 days ago

  • Cheltenham, Gloucestershire
  • Any
  • External
  • Expired - 2 months ago
University Placement- Hospitality Management, Front of HouseUniversity Placement- Hospitality Management, Front of House Description Are you looking for a work placement in aquality-led and guest focused environment, where no two days are the same? Areyou currently studying for a degree in Hospitality Management or Travel andTourism? Our placements of 6 months+, are the perfect platform forstudents looking to springboard their career gaining credible experience withinthe luxury hotel market.What you’ll be doing?Whether you are studying Hospitality or aBusiness-related degree programme, our placements will give you a host ofexperiences designed to compliment your studies. We can offer placements inFood & Beverage, Front Office or create a bespoke placement* which coversall area’s within the hotel, albeit with longer periods in F&B or FrontOffice. *Dependant on the duration of placement you require. Within Front Office, you will workas one of our Reception, General Assistant or Porterage team providing a warmwelcome and helping to create that all important first and lastimpression.
This hands-on role will provide you with theopportunity to develop your skills in interactions with both guests and teammembers, shadowing others whilst growing your confidence before taking onincreased responsibilities.What you’ll need? To be successful you will be passionate aboutworking for a collection of hotels who pride ourselves on providing the wowfactor for both guests and members, and is renowned for the highest standards ofcustomer service.You will be a great communicator as well as a goodlistener and be capable of building great relationships with colleagues.It goes without saying that a positive ‘can do’attitude is essential, along with a good sense of humour, team spirit, as wellas a rea land evident passion for the industry. Any current customerfacing experience, particularly within a similar environment may help set youapart from other candidates but isn’t essential – we want to be wow’d by yourpassion, commitment and drive to learn as much as possible to help support youreducation and future career in hospitality.What to expect?You’ll work in a busy and hardworking teamenvironment, where we’ll expect you to be hungry to learn more. You will beworking a minimum of 40 hours per week, across 5 days. Our early shifts startfrom 6am and late shifts will finish from11pm onwards. Our hotels are busieston Fri-Sunday, and so you should be prepared to work regular weekends.What’s in it for you?We are proud to offer great places to work with ourteams at the heart of all we do – we lead with a values led approach towardsbased on Heart, Honesty, Spirit and Team, which were written ‘by our people forour people’.Our bespoke Eden Extra’s benefits platform offers:Enhanced annual leave - 31 days annual leave entitlement, rising to33 days with service;Fairly distributed Service Charge/Gratuities paid monthly;Discounts and cashback across 800 high street and food retailers,gyms, days out, restaurants/takeaways and utilities.Access to our wellbeing centre with Hello Fresh Recipes, fitnessvideo’s and money management tools;Cycle to Work Scheme and Electric Vehicle Lease Scheme;Health plans for dental, optical, alternative health care + 24 hourGP access;Discounted stays, spa treatments, golf and leisure access acrossEHC properties;Support via our Wellbeing Strategy based on Money, Mind, Body &Heart; anything from financial wellbeing to domestic violence and familyfriendly policies; we genuinely CARE about our people;Access to Eden Engage – our employee portal with regular team news;Grow with us via apprenticeships and bespoke leadership programmes– RISE & THRIVE;Enhanced family friendly policies- we want to help you feel fullysupported during any significant life events. Return to work financial support for those returning from maternityleave;You’ll also get free parking, meals on duty, uniform etc….but youalready knew that, right?!!Our culture focuses on collaboration so weregularly involve our teams in helping to shape this via:- Anopinion that counts….regular surveys and forums that ask YOU for YOUR opinion;- A‘You said, we did’ approach so that you know we’re taking your feedbackseriously;- Acommitment to Sustainability & Wellbeing with employee champions in everyhotel & HQ;Eden Hotel Collection is a passionate advocate ofproviding equitable workplace’s, as such we seek to recruit, develop and retainthe most talented people from a variety of backgrounds, perspectives, andskills. We therefore encourage applications from all genders, races, religions,ages and sexual orientations, as well as parents, people living withdisabilities, and any other groups that could bring diverse perspectives toEHC.
Studying a hospitality management degree
By applying you confirm you have these skills.
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