UK Equity Area Coach

Taco Bell Europe Headquarters- Woking, England, UK Who is Taco Bell? Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favourite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. That’s right… Taco Bell has 8,200+ restaurants in over 32 countries around the world, with offices in the U.S., Canada, UK, India, Australia, and Singapore. And we don’t plan to stop there.We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands. Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries. We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más. And all of that comes with fun, year-round events like holiday and cultural festivities, development opportunities you can take advantage of from anywhere you are, and random recharge days – just to name a few. We truly believe that where you work matters and taking care of our employees matters as much to us as taking care of our fans. At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below. About the Job: The Equity Area Coach oversees the people, processes and operations of Taco Bell-owned restaurants in their area. This includes training, coaching and supporting managers through planning, goal setting, and utilising success routines. Focuses on in-store problem solving/process improvement; sets standards; recognises and motivates Restaurant Managers, Assistant Managers and Restaurant Teams. Establishes and reviews unit-specific performance targets in guest service, margin improvement and employee satisfaction, maintaining company standards in food safety, product and facility specifications, allocating limited capital budgets to meet highest priority facility needs, introducing and reinforcing new company products and initiatives, and selecting, training, developing and motivating managerial employees.The Day-to-Day: Restaurant openings:Ensure successful and on time new restaurant openingsRecruit and train the new restaurant management and team membersBuild People CapabilityLeverage culture and people capability to fuel brand performanceRecruit and equip the best operators in the world to deliver great customer experiencesBuild a healthy and robust bench of developed and capable ManagersLead by example – be a culture championLeads performance management process for all employees, including performance feedback, appraisals, training and development planning and due process in resolving workplace disputesDeliver a Consistent Customer ExperienceDrives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standardsTracks, analyses and identifies root causes of customer complaints and leads management team to implement systematic solutionsPeriodically engages in restaurant audits in conjunction with RGMs to calibrate on performance standards and to provide an objective basis for performance feedbackEnsures that food safety standards are met in each unit supervised through direct observation as well as follow-up on food safety audit resultsMonitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targetsGrow the Brand, Sales and ProfitsReviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveragedEnsures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacementAnalyses sales, labour, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targetsPartners with each Manager in the market to build sales over last year’s sales achievement.Works with Restaurant General Managers to develop and deliver unit-specific Annual Operating PlanIs this you? Degree is preferred, but not critical to the rolePassionate about providing excellence in execution of quality food, service, cleanliness and speed standardsExhibits great leadership behaviours around, providing coaching, developing the team, driving culture, problem solving, strong communication, time management, executing tasks and achieving results through othersDynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the businessLeadership skills that exhibit an adaptable and resilient coaching styleGood communication skills, and strong interpersonal and conflict resolution skills with exceptional team building capabilityBasic business math and accounting skills, and strong analytical/decision-making skillsThree to five years of successful, high sales volume, operational management experience in the Quick Service Restaurant industry or retail environmentDemonstrated track record of workplace achievement in the selection, coaching and development of managerial employeesProven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell?We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people’s lives with más!Work-Hard, Play-Hard:At Taco Bell, we believe in offering more than just a job – we provide a rewarding career filled with exceptional benefits and incentives. Join our team and unlock a world of opportunities tailored to support your personal and professional growth.Company and performance related bonusGenerous pension with up to 11% company contributionPrivate healthcare with the option to increase to include family cover and extra dental coverAnnual holiday allowance starts at 25 days with the option to buy or sell up to 3 extra days per year5 extra company recharge days a yearAfter 5 years’ service, annual holiday allowance increases to 30 daysWe offer competitive maternity leave and flexible return to work optionsPick n Mix Benefits to convert them into your very own benefits plans that’s unique to you - options include gym membership, health screening and travel insuranceOpportunity to taste a lot of Taco Bell!Recognition based culture and unique, fun events year roundDiscounts, free food, swag and… honestly, too many good benefits to nameAt Taco Bell, we Live Más and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self!Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity.
Are you a current Yum! or Taco Bell employee?
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For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in Taco Bell’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.Voluntary Self-Identification of Disability Form CC-305
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Voluntary Self-IdentificationFor government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in Taco Bell’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.
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Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
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Why are you being asked to complete this form?We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .How do you know if you have a disability?A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:Alcohol or other substance use disorder (not currently using drugs illegally)Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDSBlind or low visionCancer (past or present)Cardiovascular or heart diseaseCeliac diseaseCerebral palsyDeaf or serious difficulty hearingDiabetesDisfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disordersEpilepsy or other seizure disorderGastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndromeIntellectual or developmental disabilityMental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSDMissing limbs or partially missing limbsMobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supportsNervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilitiesPartial or complete paralysis (any cause)Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysemaShort stature (dwarfism)Traumatic brain injury
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