Travel Customer Service Executive

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Welcome backSign in to save Travel Customer Service Executive at Recruit4staff.This range is provided by Recruit4staff. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range Recruit4staff are proud to be representing their client, a leading Travel Customer Service Executive in their search for an Travel Sales Executive to work based in the offices in Chester.For the successful Travel Customer Service Executive our client is offering:Salary up to £23,000 per annumMonday - Sunday (37.5 hours) Rota is 5 days over 7, 9am to 5.30pmPermanent PositionBenefits: Pension, 22 Days Holiday, Enhanced Pension, Maternity & Paternity, Social Events, Employee Discounts, Life InsuranceThe role - Travel Customer Service Executive :-Responsible for managing customer enquiries who are on holiday (in-resort)Manage individual queries and provide resolutions in line with company policiesInvestigate complaintsLiaise with hoteliers to support resolutions in-resortEnsure customer excellentPrioritise escalationsWhat our client is looking for in an Travel Customer Service Executive : -Previous experience working within the travel industry in customer services / customer relations - ESSENTIALStrong communicationCase Management / Complaint Management Experience - ESSENTIALAble to cope well in pressured environmentsReactive in natureKey skills or similar Job titles: Travel Agent, Travel Specialist, Booking Agent, Customer Service, Resolution ExecutiveCommutable From: Cheshire, Flintshire, Denbighshire, WrexhamFor further information about this and other positions please apply nowThis vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited who are operating as a recruitment agency, agent, agencies, employment agency or employment business. Seniority levelSeniority level Mid-Senior level Employment typeEmployment type Contract Job functionJob function Other Industries Staffing and Recruiting Referrals increase your chances of interviewing at Recruit4staff by 2xGet notified about new
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