Transport Depot Administrator

Transport Depot Administrator
Menzies Distribution Solutions are currently recruiting for an experienced Transport Depot Administrator to join our team in Ellesmere Port.
The Details
Salary: £11.77 Per Hour
Shift Pattern: Monday to Friday
Hours: 42.5 hours Per Week -08:00/08:30 to 16:30/17:00
Parking Onsite
Monthly Pay
Depot Administrator duties:
Working closely with the other members of the Team in order to fully understand Customer and Suppliers requirements and expectations.
Dealing with customer enquiries
Deal with any procurement needs
Identify opportunities for and initiate continuous improvement projects.
Data inputting
Provide timely, quality and accurate management information, (Weekly/Monthly)
General administration duties
Support with any other “ad hoc” administrative tasks
Prepare and send Transport and Warehouse invoicing to Customers.
Investigate and conclude customer invoice queries.
Depot Administrator requirements:
Good communication skills are essential with the ability to express empathy with customers
Excellent written and verbal skills are essential.
Experience resolving disputes in a fair and calm manner and be able to identify issues, which could potentially become problematic and avoid situations arising.
Report writing on Customer Service activity and proposed recommendations on how improvements could be made for the benefit of the company and its customers.
Familiar with Microsoft Word, Excel and Powerpoint.
Experience with SAP
Benefits:
Pension Scheme
Cycle2Work scheme
Employee Assistance Program
SPIRIT Awards - Peer to Peer recognition
Inclusion
Menzies Distribution is committed to creating a fair and inclusive environment, where employees feel safe, proud and valued. We seek to recruit people from the widest talent pool, who reflect the society in which we work, and encourage an inclusive culture where people can feel empowered to be the very best, they can be, which is what makes us strong as a business with an increasingly agile workforce.
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