Transport Cluster Lead

About The Role
We are seeking a highly motivated and experienced individual to join our team as a Transport Cluster Lead. In this role, you will be responsible for overseeing a cluster of Patient Service Operatives and ensuring the efficient and timely delivery of goods to our customers. You will play a vital role in maintaining our high standards of customer service and operational excellence.You will be responsible for coordinating driver schedules, managing route optimization, and monitoring vehicle maintenance and inspections. Your ability to make quick decisions and problem solve in a fast-paced environment will be essential.
To excel in this role, you must have excellent communication and leadership skills, as you will be liaising with both internal stakeholders and external customers. Attention to detail and a strong focus on safety and efficiency are also essential in this role. Experience in the transportation industry and a proven track record of successfully managing a team are highly desirable.
Responsibilities
Lead and manage a team of transport drivers, ensuring adherence to safety and operational protocols
Coordinate and optimize driver schedules to maximize efficiency and meet customer demand
Monitor and ensure compliance with vehicle maintenance and inspection requirements
Oversee the loading and unloading of goods, ensuring proper handling and secure packaging
Conduct regular performance reviews and provide ongoing coaching and training to drivers
Collaborate with internal stakeholders to resolve any operational issues or challenges
Track and analyze key performance indicators to identify opportunities for improvement
Why LloydsPharmacy Clinical Homecare?
We have a lot to offer to not only the 100,000 patients we support, but also to our valued employees. LloydsPharmacy Clinical Homecare has a wide range of exciting opportunities for passionate professionals across nursing, patient services, compounding, pharmacy and warehousing. These roles come with fantastic benefits including:
25 days annual leave plus bank holidays
Company bonus scheme
Outstanding training & development programmes
Up to £1200 refer a friend bonus
Full support from our employee assistance programme including a health and well-being app
Savings and discounts at multiple retailers through our rewards portal
About You
Proven experience in the transport industry, with at least 5 years in a leadership role
Strong knowledge of transport laws, regulations, and safety standards
Excellent communication and interpersonal skills
Ability to make quick decisions and problem solve in a fast-paced environment
Strong organizational and time management skills
Proficient in using transportation management systems and software
About Us
At LloydsPharmacy Clinical Homecare, with over four decades of experience supporting patients since 1975, we are dedicated to delivering exceptional clinical homecare services to more than 100,000 patients in their own homes, workplaces, or communities across the UK. Our comprehensive range of treatments spans from medication delivery to specialised nursing for complex conditions such as home parenteral nutrition, chemotherapy, IV antibiotics, enzyme replacement therapy, rheumatoid arthritis, multiple sclerosis, and beyond. Working in collaboration with the NHS, pharmaceutical companies, and private medical insurers, we prioritise patient care and are guided by our values ofDelivering together, Being Accountable, Giving it our allandContinually Improvingto provide the highest standards of service delivery and patient outcomes.
We pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing team
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