Trainee Sales and Customer Service Assistant

Job Title; Trainee Sales & Customer Services Coordinator

Salary; Up to �23,500 per annum plus bonus

Shift Pattern; 8.30am-4.30pm Monday to Friday (9am-5pm while commencing training)

Location; Whetstone, Leicester

Our client has built a reputation as innovators in their field. Is a dynamic, privately owned company with a string of awards for innovation in products and services based in Whetstone.

Trainee Sales & Customer Services Coordinator Role;

• Answering & responding accordingly to telephone calls


• Answering & responding accordingly to emails


• Identifying & resolving customer concerns or complaints


• Processing orders on their in house system


• Processing quotations on their in house system


• Packing and posting small items sold via our Amazon outlet


• Providing support to the Sales & Customer Service Manager

Trainee Sales & Customer Services Coordinator Candidate;

• GCSEs (or equivalent) in Maths and English, grade C or above


• Excellent communication skills, both verbally and written


• Positive attitude


• Teamwork skills


• Competence in Microsoft Word, Excel and Outlook


• Previous Customer Service experience is desirable, but not essential


• Driving license / own means of transport preferable as we are not located near a bus route

Trainee Sales & Customer Services Coordinator Benefits;

• Long term opportunity with progression


• Bonus Scheme


• Full training provided on site


• 20 Days paid holiday (plus Bank Holidays)


• Pension

If you are interested in the Trainee Sales & Customer Services Coordinator opportunity please apply directly through this website or call Jacob Thomas Associates.