Trading Standards Intelligence Officer

Multiple LocationsFull TimeINTERNAL ONLY (Employees of Devon County Council, Plymouth City Council, Somerset Council and Torbay Council Only)PermanentFull Time 37 hours per weekHeart of the South West Trading Standards Service are looking to recruit an Intelligence Officer to join our Intelligence Unit which is responsible for a wide range of intelligence functions, investigation support and responding to an array of intelligence requests.About UsThe Service is jointly commissioned by Devon, Plymouth, Somerset and Torbay Local Authorities and is one of the largest Trading Standards Services in the Country, operating an intelligence led and innovative approach to regulation and service delivery.As an intelligence-led Service working under the National Trading Standards Intelligence Operating Model (similar to the police National Intelligence Model), we are dedicated to supporting businesses and disrupting and prosecuting serious criminality across all areas of trading standards legislation.We strive for innovation in our approach to regulation, providing excellent customer service and being a great place to work.We cover 2 coastlines, Dartmoor & Exmoor National Parks and multiple areas of outstanding natural beauty. Also, the cathedral city of Exeter, historic port of Plymouth, County town of Taunton and the ‘English Riviera’ in Torbay.The RoleWe are seeking an Officer to identify, collate and develop intelligence as part of our intelligence led and evidence based approach to regulatory compliance and intervention. As an Intelligence Officer you will be expected to champion the correct use of intelligence within the joint service. To ensure that the intelligence system, including data entry onto specific intelligence databases, is embedded in the working practices of the Officers in the Service and that it is functioning smoothly.You will be involved in researching and developing suitable intelligence products to support and direct compliance and intervention activities including investigations leading to formal civil and criminal action. This will require varied approaches and creative and innovative use of available intelligence and data resources, both internal and external to the Service.Your role will include liaising with and sharing intelligence with key partners, other authorities and officers in the wider Service, requiring good communications skills.You will be accessing officially sensitive data, including Police intelligence and will, therefore, need to be able to demonstrate accountability with knowledge of relevant data handling and disclosure legislation.You will be preparing reports and providing briefings and presentations on findings and recommendations and producing high quality intelligence and evidential products (including problem profiles, subject profiles, I2 Charts and mapping).You will work closely with the Senior Intelligence Analyst and other members of the Intelligence Team to record, evaluate and disseminate available intelligence in order to contribute to the service planning process and operations.About youYou will need to be self-motivated and be able to work without direct supervision or within general guidance, for much of their time and will be personally responsible for delivery of allocated tasks and identified outcomes.You will be expected to be organised, work well as part of a team and use your initiative to resolve issues. You must be able to confidently work under pressure and meet deadlines. We are looking for someone who is approachable, flexible and able to learn quickly.You will be able to liaise confidently with managers, staff and partner organisations to obtain and share information and intelligence as needed. You will need to be able to manage competing priorities and be keen to gain knowledge and understanding of how Trading Standards operates.Although training will be provided regarding our bespoke systems, you will need to be confident in using databases, as well as standard Microsoft Office 365 packages - including Teams, Word and Excel.Additional InformationWe can offer you flexible/hybrid working to meet service need and the role can be performed within agreed flexible hours, with a combination of home and office working.We have offices in Plymouth, Torbay, Kingsteignton, Exeter, Barnstaple, and Wellington. There is an expectation that you would be available to attend some meetings and events in person, and as we cover a large geographical area some travel is to be expected.Knowledge and experience of trading standards and local authority work is desirable but not essential. As a Service we are committed to ongoing Officer training and development and it is more important that you are willing to commit to training to maintain/improve your competencies.Please note a Police Enhanced Vetting (NPPV2) will be required for the successful candidate.If you would like to discuss this opportunity further please contact Laura Cridland on 01392 382081 or Alex Fry on 01392 383853.Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.What we can offer youWorking for Devon County Council has all the benefits that you can expect from a large employer.In return for the vital contribution that you make, we offer:26 days annual leave per year (rising with length of service) plus Bank Holidays effective from 1 April 2023Access to our confidential Employee Assistance Programme – available 24/7 to support you with personal and work lifeFlexible working opportunities, including home-working (subject to the needs of the role)Discounts from local and high street retailers through the Devon Discounts schemeDCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages .Happy to Talk Flexible Working
- The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English. Reference REQ006346 Occupational Group
Legal/Trading Standards
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