Trade Services Analyst

Job Description
We are Legal & General Investment Management (LGIM), the asset-management arm of Legal & General Group. Our purpose is to create a better future through responsible investing. We strive to achieve this through a strong sense of partnership with our clients, working together to achieve positive long-term outcomes. We draw on industry-leading expertise to innovate constantly across public and private assets, index and active strategies. And we are a responsible investor, rising to the challenges of a rapidly changing world.
We are truly international, present where our clients need us. Our teams around the world are highly dedicated, professional and collaborative and we draw strength from our diversity of talent. We are clear on what we stand for and our commitment to inclusivity anchors our behaviours.
Job Description
We’re currently looking to hire a Trade Services Analyst to join our Trade Services team based in Cardiff.
As Trade Services Analyst you’ll complete all retained trade service activities (incl. Trade Services, Corporate Actions and Proxy Voting) in line with internal and external market deadlines, policies, procedures and proactively partner with outsource provider to ensure delivery of operational service targets
What you'll be doing
Making sure completion of daily trade retained services / tasks for all asset types are managed effectively and are in line with market and regulatory deadlines.
Being proactive in working with LGIM stakeholders, Outsource Providers, and 3rd Parties to ensure all asset services activities are managed
Working in partnership and collaboration with team members and outsourced provider to ensure daily tasks are completed in line with agreed service standards and deadlines (incl. accuracy, timeliness, and client service measures)
Assisting the outsource provider with agreed retained service delivery for the respective service area
Monitoring the daily & weekly service delivery KPI / KRIs and escalate issues accordingly
Identifying control weaknesses relating to trade services operating model and recommending and implementing procedural and process change
Managing operational risk and issues within team and outsourced provider, regularly reviewing and identifying further opportunities for risk mitigation
Engaging secondary service recipients (Client Service, Investments, and other Operational Teams) to ensure the service delivery is achieving standards for today and future business levels
Qualifications
Demonstrate experience of the asset management industry or experience relevant to role and activities performed
You’ll be Client focussed and able to liaise with all levels of seniority internally and externally
Knowledge in the outsourced service area covering operational service delivery knowledge and client expectations
Flexible and able to adapt to changes in the process and procedures.
Customer oriented skills to understand service recipient needs and expectations.
Excellent presentation, interpersonal and communication skills with the ability to relay information clearly and concisely in both written and verbal communications
Additional Information
Legal & General is a leading financial services organisation, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.
We’re one of the world's largest asset managers, homebuilders, pension providers and insurers. Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued.
If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.
We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.
If you’re open to find out more, we'd love to hear from you.