Ticketing & Affiliates Coordinator, TravelBeat

Formed in 2015, TravelBeat
is a multi-award-winning sales & marketing company that helps organisations and destinations around the world understand the valuable B2B market and how to target it effectively. TravelBeat is proud to call a diverse mix of of Destinations, City Passesand some of the biggest brands in Culture, Heritage, Attractions, Live Entertainment and Sportsour partners. They work inbound to the UK, North America & Continental Europe. Owing to their continued growth, TravelBeat are looking for a Ticketing & Affiliates Coordinator.Key responsibilities:Manage and coordinating all aspects of ticketing and affiliate marketing programs across our partner portfolioKnowing relevant partners’ ticketing systems, channel managers and their capabilities inside and outCoordinate and execute all aspects of our affiliate marketing program, including recruiting and managing affiliates, creating and distributing marketing materials, and tracking and reporting on program performance across our client portfolioManage and maintain our ticketing and affiliate marketing platforms, ensuring they are up-to-date and functioning properlyAnalyse and report on ticketing and affiliate marketing performance, identifying areas for improvement and making recommendations for optimizationStay up-to-date on industry trends and best practices in ticketing and affiliate marketing, sharing insights and recommendations with the teamNurturing relationships with existing partners through effective business development and partner relationship managementE-marketing and e-mail managementReporting back to partnersManaging TravelBeat’s and TravelBeat’s partners’ attendance at trade shows including liaising with stand builders, printers and venuesFacilitating partners’ tourism marketing and advertising campaignsBenchmarking, competitor analysis and market analysis as required by clientsFamiliarisation trip and other event managementOther relevant duties, as assignedDemonstrable knowledge of a tourism ticketing systems, channel managers and/or online travel agentsExperience of working in tourism and/or tourism ticketingAbility to translate data into meaningful reportsAptitude in working with tech platformsAbility to manage multiple tasks wellHave good written and verbal communication skills and an excellent telephone mannerBe computer literate with an ability to communicate well by email, you will be provided an Apple Macbook.Be proficient in using Microsoft Office applications, in particular OutlookBe numerate and with analytical skillsBe a team worker and have a positive ‘can do’ attitudeAble to work independentlyCustomer service experience of 2+ yearsExperience of working with performance based and / or affiliate marketingA knowledge of working with APIActive interest in tourism productsSecond language – in particular French, German, Spanish or MandarinBe proficient in using Microsoft Office applications such as Word and Excel
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