Tennant Liaison Officer

Tennant Liaison Officer/AdministratorLocation - Wiltshire (Travel will be required between sites, covering areas such as Marlborough and Swindon)3 Month Contract£14-£18 per hour (Umbrella Company)Full Time on SiteYour responsibilities in the roleEnsuring that the needs of residents are taken into account during responsive repairs, kitchen, bathroom, rewire and heating refurbishments, construction and alteration work by conducting pre work survey.Communicate with tenants to maintain their awareness of progress.Arrange timely access.Manage a pro-active process to ensure complaints are recorded and resolved.Carry out customer satisfaction surveys.Liaise with client bodies and tenant's representative organisations.Liaise with 3rd parties, including but not limited to: Neighbours Occupiers / Users Building Control Officer HSE Inspectors Local Authority Environment Agency Statutory Authorities Clerk of Works/ Resident Engineer/ Client Project Manager Group SafetyInvolvement with Site Logistics, including, but not limited to: Health, Safety and Environmental Issues, training and inspections Those that have an impact with resident matters by adopting company ethos of "Step Up" Safety through everyone's participation.AdministrationManagement (internal and external of site) again to ensure client / resident satisfaction / relationships are maintained.Filing.Order stationary and maintain stocks.Answering the phone / dealing with queries.Maintain RBS System (Purchase card)Materials sheets (For non RBS transactions) (GRN)Maintain holiday records for staff and tradesmen on allocated site.Create/edit purchase orders (Coins)Maintain plant register (Coins)On hire/off hire plant (Coins)Maintain monthly EPI report.Maintain monthly mileage and odometer return.Maintain monthly vehicle return.Maintain monthly accident report.Maintain site waste management plan - Data entry into "Footprint".Maintain and produce planned schedules, make appointments and maintain associated spreadsheets.Maintain and complete weekly reports as required by Supervisor, Sector Manager and Client. Weekly operative's hour's allocation & reconciliationTimesheet return (Accounts)Dealing with new works orders and completions.Maintain full IT records as QA requirements.Deal with incoming post (external and internal).Produce letters / memos / faxes and other written forms of communication.Contribute to own self development using the PDP Process.Comply with QA procedures.Full UK Driving Licence.CSCS card or willing to obtain one.Further information provided upon application.ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.JBRP1_UKTJ