Tenancy Officer

Belmont Recruitment are currently looking for an experienced Tenancy Officer to join Hull City Council's Housing Management Service on an initial 3-month contract. This is a full-time role working 37 hours per week, Monday to Friday.Key Duties:
* Supporting the team with Routine Tenancy Visits, Pre Notice Inspections, Visit in Pairs and Low Rise Flat Inspections
* Investigate breaches of tenancy; gather information and evidence drawing on a range of data sources to inform decisions to manage the case
* Serve legal notices on tenants, prepare reports and witness statements to ensure tenancy conditions are complied with
* Management of empty or abandoned properties making sure the property is safe and secure, and procedures are followed to end the tenancy correctly
* Assisting customers in applying for housing benefit, universal credit and other welfare benefits, discretionary housing payments or other similar schemes to support them in maintaining their rent paymentsRequirements:
* Previous experience of working in Tenancy
* Evidence of dealing with the public in sensitive situations with an awareness of promoting equality and diversity
* Experience of applying policies and procedures to casework including meeting relevant legislation as required
* Access to own vehicle and full UK Drivers LicenceIf this role would be of interest, please apply with an up to date CV as soon as possible
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