Tenancy And Estate Management Officer

Our Local Authority are currently looking for a Tenancy and Estate Management Officer to join them on a temporary basis.Location - LoughboroughPay Rate - £11.44ph
* To play a key role in ensuring the Council achieves its vision and business objectives in line with the Corporate Strategy
* To ensure that customers are at the heart of all services.
* To demonstrate a commitment to the development and implementation of the Council's involvement frameworks.
* To be an active participant within the Landlord Services Team and provide a high-quality tenancy and estate management service to all customers
* Delivery of an effective and appropriate service to all service users, fairly and without discrimination.Experience required:
* Experience working within a tenancy management team.
* Experience in estate management.
* Experience in multi-agency working.
* Experience in preparing legal documentation in relation to tenancy management issues.
* Experience in handling difficult customers in a compassionate and sensitive manner.
* Experience of meeting customers face to face and in group meetings to achieve positive outcomes
* Experience in the use of a variety of IT systems
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