Temporary Customer Support Advisor

About Our Client Our client is a leading player in the technology and telecoms industry, boasting a workforce of over 80 employees. They are renowned for innovative solutions and have a strong commitment to maintaining high customer service standards.
Job Description As a Temporary Customer Support Advisor you will be: Servicing all inbound contact requests submitted by live chat, email or telephone whilst striving for first contact resolution and maximum customer advocacyRespond promptly and professionally to customer enquiriesTroubleshoot and resolve customer issues effectivelyFollow up on customer interactions and ensure resolutionKeep records of customer interactions and transactions The Successful Applicant A successful Temporary Customer Support Advisor should have:A proven track record in a customer service role, particularly within a telephone based role 1 year experience within customer service Excellent communication and interpersonal skillsThe ability to handle stressful situations and remain calm under pressureGood problem-solving skills and a solution-oriented mindsetKnowledge of customer service software, databases, and CRM toolsA strong commitment to customer satisfaction and service excellenceCan commit to a temporary role
What's on Offer In return, our client can offer: Weekly pay Possibility of being made perm An opportunity to work in a professional, supportive team environmentComprehensive training and development opportunitiesA chance to gain experience in the technology and telecoms industryA friendly, inclusive culture where every team member is valued
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