Temporary Customer Service Advisor

The Temporary Customer Service Advisor will play a key role in delivering top-tier customer service for a leading retail company.

Client Details

Our client, a major player in the retail industry with a substantial workforce, is known for delivering high-quality products and exceptional customer service. With a strong market presence in Carrington and branches across the country, they are committed to fostering an inclusive and supportive work environment.

Description

As a Temporary Customer Service Advisor you will be:

• First line of contact for all incoming customer contact
• Deal with the customers via emails, online chat, over the phone, or face to face
• Respond to after sales and delivery queries and provide product advice and delivery updates
• Coordinate with the internal department to find solutions and resolve matters
• Offer after sales care inclusive of managing the customer returns
• Provide excellent customer service through listening and engaging with customers

Profile

To be successful in this role:

• 1 years experience within a customer service based role
• Ability to prioritise workload and organise tasks
• Excellent communication skills, both written and verbal
• Professional and confident telephone manner
• Able to work on your own initiative, within a team environment
• Impeccable customer service skills
• Proven track record building and maintaining customer relationships

Job Offer

In return, our client can offer:

• On-going temp role with the possibility of being made perm
• Immediate start
• Weekly pay