Temporary Accommodation Procurement Manager

MMP Consultancy are looking to recruit to a Temporary Accommodation Procurement Manager join a fantastic Local Authority based in Hammersmith on a temporary contract.
To manage the operation of the procurement and temporary accommodation teams, to deliver a good supply of suitable, well maintained temporary accommodation, overseeing the procurement and renewal of accommodation to fulfil this, and managing contracts with suppliers across all accommodation types rigorously, effectively and a legal, ethical and accountable manner.
This is a temporary position paying �35.57 per hour Umbrella.
Duties:
* Responsible for the direct line management of staff including; the recruitment, induction, and work allocation so as to ensure adequate levels of service and support are maintained at all times and facilitating and evaluation of training and development needs, operating the Council's grievance, disciplinary, appraisal, performance and sickness absence and other Corporate and Departmental procedures when required.
* Oversee customer focus and the highest standards of professional practice in delivering and maintaining an understanding of the customer base and its requirements to help develop and improve services, integrating good practice with the service delivery model, managing customer expectations of the service always seeking to meet or exceed those expectations and resolving customer complaints effectively.
* Promote a culture where diversity and inclusion are valued and harnessed to the benefit of customers and employees, by communicating effectively internally and externally with stakeholders and customers; setting out the Council's vision and always engaging with integrity; working collaboratively with partners to deliver business objectives.
* Deliver on all key performance and service standard indicators set for the Temporary Accommodation and Procurement service, ensuring all functions in relation to procurement and management are carried out; agreeing HoT's, service level agreements and ensuring legal processes are followed in procuring stock, lease renewals, handbacks, pay outs against the bond guarantee scheme, etc.
* Responsible for managing and responding to Members' enquiries and customer complaints within departmental, corporate, and legislative timescales and procedures, including written and verbal briefings and reports for senior management, Councillors, Members of Parliament, solicitors, and other statutory and non-statutory agencies.
* Maintain a detailed knowledge of relevant housing legislation, landlord and tenant legislation and the Housing Acts 1985, 1988, 1996 and subsequent or relevant statutes, case law and Council policy relating to the management and provision of temporary accommodation; including advising the Property & Place Manager on legislative changes impacting on the service, including property prices and economic influences.
* Ensure value for money and a commercial approach to service delivery, managing risk effectively whilst empowering staff to take decisions, innovate and resolve issues; supporting innovation and ideas aimed at improving performance.
* Prevent homelessness and cost avoidance into temporary accommodation, by delivering good quality private rented accommodation; ensuring tenancy sustainment; in line with contractual requirements, reaching out to new and existing suppliers, agents and landlords to increase affordable supply in the private sector to enable the council to end its homelessness duties; by maintaining up to date knowledge of the subsequent statutory changes, compliance with Code of Guidance and legal position with regard to discharge of duty, suitability, and acceptance of private rented sector (PRSO's) offers as part of the TA Reduction Programme.
* Manage budgets relevant to property procurement and temporary accommodation team ensuring best value and financial efficiency at all times. In collaboration with colleagues in the Finance department, developing and managing profit and loss accounts and exploring new revenue streams as appropriate. To control the repairs budget and play a role in setting the budget.
Skills & Abilities
* Demonstrate an understanding of and commitment to Council policies in relation to Equal Opportunity, Customer Care and service delivery, and the ability to implement these policies in the workplace.
* Evidence of success in promoting equal opportunities through innovative, integrated and client/community focussed service provision, particularly in relation to vulnerable people
* The ability to lead & manage a public facing organisation or team of staff developing and maintaining projects to procure and manage accommodation for homeless households, in a 'political' environment and a broad understanding of the public policy issues affecting local government, social housing and social landlords
* A working knowledge of housing law relating to security of tenure, homelessness, and landlord and tenant and the ability to monitor contractual liabilities in relation to the procurement and management of accommodation.
* The ability to communicate effectively verbally and in writing with customers, legal representatives, advocates, senior managers and members of the Council and other stakeholders on a wide range of complex and sensitive issues
Title: Temporary Accommodation Procurement Manager
Location: Hammersmith
Salary: �35.57 per hour Umbrella