Temp Administrator

Are you adept at providing administrative support in a busy operations department? We have an opportunity for a Temporary Administrator to join our client's Accreditations team to provide admin support to the operational delivery of their online examination process.
You will join on a full-time, temporary basis, with the ideal candidate being able to start before the end of January for an initial period of 4 months, with on-going review. The role offers hybrid or remote working with two days induction in the London office required upon starting.
Key responsibilities will include:
Support the booking process, providing progress reports and troubleshooting login issues
Act as the first point of contact to members and successfully manage the examination's inbox by ensuring responses are provided promptly and to a high standard
Record and collate requests, complaints, papers and requests for feedback and appeals
Responsible for tracking applications to CRM, creating cases, raising invoices, processing the application form and assessing eligibility and suitability for accreditation within agreed service level agreements.
Undertaking essential day to day tasks in order to process and assess the applications such as (but not limited to) reviewing training, complaints and regulatory information, and professional development records.
Other administrative duties as required
The successful candidate will ideally possess:
Demonstrable experience of providing reliable and accurate administrative support
Able to successfully manage multiple workloads with excellent organisation and prioritisation skills
A confident user of CRM to record information accurately
Proficient use of Microsoft Office applications, including but not limited to Excel and Word
Strong communication skills
Able to analyse technical information and then communicate that into meaningful recommendations/actions
An understanding of and commitment to contributing to a culture of diversity, welcome, inclusion and belonging
This is a temporary role looking for someone with availability to start as close as possible towards the end of January - so please get in touch asap!
Inspired Search and Selection is acting as an Employment Business in relation to this vacancy.
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