Telephonist

LSH Auto UK, a prominent dealership group in the UK, specialises in Mercedes-Benz, Smart, BYD, Vans, and Advantage vehicles, and is in search of a dynamic and customer-centric Triage Lead Generation Specialist to join our team. This pivotal role involves efficiently handling digital leads for our six dealerships located in Manchester and Birmingham, guaranteeing a seamless customer experience from the very first enquiry through to potential vehicle acquisition.
Hours - 40
Salary - £24,232
Benefits:
Colleague Referral Scheme (£500 - £#####)
A range of Mercedes Benz training and leadership programmes
Platinum Plus Rewards Scheme
Colleague Car Purchase Scheme
Eye care Vouchers
Life Assurance (4 x annual salary)
31 days holiday (including bank holidays), rising to 38 days with length of service
Wellbeing Support
Company Pension
Full uniform and PPE provided
On site gym
Responsibilities:
Serve as the initial point of contact for enquiries received from various channels, including telephone, email, live chat, and other internal applications.
Process customer enquiries promptly and accurate...