Telematics Claims Manager

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Telematics Claims Manager Apply
locations
Bexhill
time type
Full time
posted on
Posted Yesterday
job requisition id
60009354
Welcome to Hastings Direct
– From our Group HR Director Pam Angel
We’re
a digital insurance provider with ambitious plans to become
T
he
B
est and
B
iggest in the UK market.
We’ve
made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture.
We’re
proud of the journey
we’re
on as a company and know that our continued success will rely on the contribution of our talented colleagues.
We provide insurance for over three million customers, but we know there’s even bigger opportunity out there. The fact
you’re
now reading this job advert means
we’ve
tempted you to find out more about #lifeatHD – we really hope you like what you see, and
you’ll
join us to share in the success of the exciting chapter that lies ahead.
We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if
you’re
not 100% sure we would love to hear from you.
Job Details:
This is a newly created role with a specific focus on enchaining how we use Telematics data to improve the customer experience, supporting liability decisions and identify fraudulent behaviours.
The role has a lot of freedom – and somebody joining the team will have a lot of accountability in their work, deciding which direction they focus within this broad remit.
You’ll be the lead into the business looking at how to add value to our underwriting result by developing ways we can utilise our Telematics data in claims.
A clear target on underwriting value is the main objective – with huge scope on which areas you decide to focus on to achieve that objective. This role is based at our office down in Bexhill on a hybrid basis. You will be expected to commit to one der per week in the office.
Skills
we would love you to
have:
Experience in a claims environment (that doesn’t need to be specific to motor insurance) A high level of Commercial awareness and an understanding of what makes a successful and profitable business – with previous exposure of a commercial trading environment Strong numerical and analytical skills, able to take raw data sets and connect the dots to deliver an explanation of what the root drivers of performance Excellent communication skills and stakeholder management – and able to demonstrate influencing skills (with exposure to senior management)
What we offer:
Join us and
you’ll
find
a different way
of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers,
company
and community. As one of our colleagues,
you’ll
be helping to drive our growth, so in return,
we’ll
give you all the support,
training
and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.
Regrettably
we are unable to offer sponsorship for this role
Reward:
Salary
– Attractive salary based on experience + car allowance (pay reviews also completed each year)
Flexible Working
–We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home
.
Competitive Bonus Scheme
- All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance.
Physical Wellbeing
– as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI) This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen.
Financial Wellbeing
– As well as providing you with 4x your salary with our life assurance cover and income protection
at no extra cost
,
pension contribution match
up to 10%, we are proud to provide you with an
AWARD WINNING package which includes – discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.
Mental Wellbeing programme
– At Hastings Direct we understand that mental health
cannot not
be scheduled,
that’s
why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague
assistance
programme available 24/7, our own, in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs
There's
more!
– 27 days annual leave + bank holidays, with the
option
to buy or sell one of your contracted weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….
Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job,
we’ll
deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve
We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. Wetreat customerslike we want to be treated - fairly, respectfully and with their best interests at heart
Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.Please also note that we have a thorough referencing process, which includes credit and criminal record checks.Job posting end date:
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Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision – to be the best and biggest digital insurance provider in the market.It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way.Learn more about #LifeatHD If you enjoyed the video and would like to learn more about #LifatHD, check out our colleague stories
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