Technical Support Representative- Fire and Life Safety

Eaton's Cwmbran facility is the center of excellence for the Fire product line, a leading manufacturer and a global supplier of high-quality fire systems and devices. We're now looking for a Technical Support Representative who will offer in depth technical knowledge on our Fire / Life safety product portfolio globally.
What youll do:
As the Technical Support Representative you will be able to communicate both verbally and in written format in a clear, concise manner, addressing customer queries on product related issues in the field from comprehensive scenario testing and technical verification of new product . You will be confident in delivering product training on our portfolio of equipment to internal and external stakeholders.
Responsibilities:
Support internal and external stakeholders on all reported technical issues relating to the Fire / Life safety portfolio
First line response to stakeholders via, Telephone, Email or Business Applications, i.e., Teams