Technical Services Manager - Group IT

We are seeking a highly-skilled, hands-on Technical Services Manager to lead a small UK-based team consisting of service desk analysts and infrastructure engineers supporting a global multi-site environment.The successful candidate will be responsible for managing the global IT support function, ensuring the delivery of high-quality technical services.The role requires a deep understanding of ITIL-based service management, experience with SLAs and KPIs along with strong networking experience and Microsoft hybrid solutions.About YouMust have a strong technical skillset and come from a background in infrastructure services. Proficiency in networking, coupled with hands-on experience in both on-premises and cloud computing, is crucial. Additionally, must have a history of successfully managing ITIL service teams.Duties and ResponsibilitiesKey Skills and RequirementsQualifications and ExperienceApply For This RoleReferralAddressEmployment InformationEmployment Information Please attach your CV and Covering Letter as one file… Confirmation and Data Protection InformationPlease note, by applying for this position you are agreeing to our recruitment privacy policy. Further infromation is also available in our privacy policy.
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