Technical Manager-food Manufacturing and

Food Technical Manager
We’ve got an amazing opportunity for a Food Technical Manager to join our team here at Wagamama. This on-site role is based in our Central Production Unit in East Acton which produces all of our gyoza + sauces for our 165+ site restaurant estate.
In this role, you will:
Manage, develop, and improve the technical and quality assurance performance of Wagamama’s supply base and Wagamama’s CPU operations.
Lead the way on all food safety, health, and safety standards control.
Implement the quality management system to ensure compliance with all legislative, regulatory, and customer requirements (BRC, customer-specific manufacturing standards, food hygiene legislation).
Monitor customer feedback and complaints, and ensure timely follow-up.
Regularly monitor and audit all aspects of the quality management system, addressing non-conformances and implementing robust solutions.
Define product and process specifications and work with line management to ensure compliance with these.
Act as a key technical contact to provide knowledge on matters of food quality, safety, science/technology, and due diligence.
Requirements:
BS’c relevant or extensive experience of technical management.
Intermediate | advanced food hygiene, Level 3 minimum.
Sound understanding of HACCP principles, Level 3 minimum.
Confident in representing the Wagamama brand with suppliers.
Benefits Include:
Competitive annual salary
Discretionary 20% bonus opportunity per year
Wagamama food allowance
Private healthcare
Pension contribution
25 days holiday + all bank holidays
Various discounts across retail, hospitality, and leisure
At Wagamama, every step we take is mindful of the impact we can have on our environment, our communities, and ourselves. We believe that working together means building close bonds of trust and support.
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