Technical Helpdesk Engineer

Concept are currently looking to recruit 5 experienced Technical Helpdesk / Migration Engineers within a commutable to Milton Keynes to complete a 6 week initial contract with chance of long term extension

Start - 29^th April 2024
Duration - 6 weeks (initially)

The Role:
Will involve the following tasks:

• Provide remote technical support to end-users during the migration process.
• Assist in the configuration and testing of IT equipment.
• Troubleshoot and resolve technical issues related to hardware, software, and network connectivity
• Document and maintain detailed records of migration activities and support tickets.
• Communicate effectively with stakeholders to provide updates on migration progress and address any concerns.
• Sign off

The Candidate:
Must have a minimum of 1-3 years' employment experience within an IT migration / helpdesk / field based engineering role and be able to:

• Support client systems, services and migrations.
• Be confident with IT software and be able to carry out the migration process
• Provide the client with high levels of customer service and have a proven background in doing so.

Rate Information / Benefits:

• Monday - Friday day work
• 9am - 5pm
• £130 per day via Umbrella Company (Inside IR35)
• Flexible remote work environment - to be based from an office in MK for a minimum of 2 days per week, remaining days working from home
• Laptop and phone provided

If you are interested in this vacancy please click apply