Technical Author

Belcan Workforce Solutions are working with a leading aerospace company in the UK, who are looking for a Technical Author to join them at their Filton site. This is an exciting opportunity within the dynamic Customer Services environment. You will become a member of a team of Technical Authors who support customers with their daily aircraft operations and have a direct impact on customer satisfaction.

Please note that this role is 60% onsite so you will need to be within a commutable distance.

This is a 6-month contract, 35 hours per week offering �48.18 per hour Umbrella. Inside IR35.

The Role

As a Technical Author you will be responsible for the AMM & TSM (Aircraft Maintenance and Troubleshooting Manuals) systems covering all commercial aircraft programs. You will oversee any technical change to these systems within the applicable technical data documentation to ensure the correct and safe maintenance of the related aircraft.

An element of the Technical Data vision is to develop and grow our digital offerings to improve the maintenance efficiency of the fleet. Therefore, this position is more than ensuring the quality, on time and on cost delivery of the Technical Data products; the role also requires the willingness to challenge, adapt, explore, and improve the ways of working and adopting digital solutions.

Responsibilities

Your day to day will include the management and coordination of Technical Data authoring activities, including the verification and validation of the manual content ensuring compliance with EASA/FAA regulations (ICA Process).

• Ensuring the delivery of manual content in accordance with specifications, contractual commitments, configuration management rules, approved schedules, quality standards and within budget objectives
• Management and answering customer queries providing prompt and efficient support to the customer, combining technical requirements with the push to improve customer satisfaction and detecting any potential safety impact
• Assessment of aircraft design inputs (e.g. Modifications, Service Bulletin) to detect design changes that drive evolution of aircraft technical maintenance data in Manuals
• Management and monitoring of the subcontractors supporting the authoring activities
• Proactive identification of blocking points which could risk the timely update of manuals within your responsibility and defining mitigation action plus execution and follow up
• Proactive assessment of your manual content in terms of quality assurance to identify any potential impact to our customers.

Requirements

To succeed in this role, you will need a sound understanding of aircraft maintenance, operations and technical documentation. The successful candidate will also have knowledge of Fuel System, project management skills, and experience in subcontractor and stakeholder management.

Join a dynamic team and make a real impact! We're looking for passionate individuals who thrive in a fast-paced environment. If you're ready to take your career to the next level, apply now and I'll give you a call back within 48 hours if you're suitable!

Successful applicants will be required to be security screened and obtain a Basic disclosure certificate on appointment.

This vacancy is being advertised by Belcan