Technical Administrator

Layka Recruitment are pleased to present a brand new position with us for a Technical Administrator in the heart of Sunbury on Thames!

A friendly, fun and lively team require an administration based candidate to support the delivery of the New Equipment Sales targets and goals by taking responsibility for all incoming Tender and General pricing enquiries.
Technical Administrators develop sound business relationships with Main Contractors, Façade Sub-Contractors, End Users, Specifiers and Quantity Surveyors with the aim of establishing repeat business and repeat opportunity to quote wherever automatic doors are specified or required.
Principle Duties and Responsibilities:

Management of their Regional enquiry folder and maintaining the Regional trackers

Issue accurate and timely proposals containing documentation relevant to each quotation

Work closely with specific business developers to qualify & prioritise enquiries for quoting

Ensure that all relevant CRM fields are accurately completed at all times.

Ensure good working relationships with both internal and external based teams such as our existing and new customers. An element of this will be managing and maintaining the customer relationship and to provide technical telephone and written support to all incoming enquiries.
Knowledge, Skills and Abilities Required:

Be highly customer-focused and a team player.

Highly numerate and articulate with good verbal and written communication skills and attention to detail.

Highly-organised with the ability to plan and prioritise.

Ability to take the initiative and KPI driven, with experience of working to weekly/monthly/yearly individual and team targets.

Ability to work under pressure and to tight timescales

 

Special Competencies required:

PC literate and proficient in the use of MS Office – Essential.

Familiar with CRM systems – Preferred.

Ability to read and understand construction drawings – Preferred.