Tech Product Advisor

Technical Product Advisor
Dudley
Permanent
Salary: Up to �28k (Depending on experience)
Do you have an interest in technology/electronics and a passion for a Customer Service based role?
You may have retail sector experience in a similar role with a good background knowledge of technical products!
This is a brand-new role that has evolved due to growth and ongoing success, an opportunity for you to demonstrate your technical ability in an office-based role.
We need someone ambitious that can drive the business forward, a knowledge or interest in photography/video would be advantageous.
Responsibilities:

• Understand and explore product range - writing key features of the product range.
• Understand pros and cons of the competitor market with the ability to find the selling point and advantages to the customer.
• Streamline new product launches.
• Liaising with the marketing team.
• Taking product photos and short videos when required for marketing purposes.
• Product advice for both photo and video stocks for phone and walk in enquiries.
• Reply to any technical questions raised by the customer, finding solution to queries.

About you:

• Passionate about technology
• Previous office based experience�
• Interest in photographic equipment
• Excellent customer service skills
• You will be required to travel nationally for exhibitions and demos (approx. 1-3 times per month - expenses will be paid).

Working Hours:
Monday to Friday 09.00 am to 5.00 pm