Tech Coordinator

We're looking for a Tech Coordinator to join the team at The Hoxton! Reporting to the Head of Technology for The Hoxton, you’ll be essential in running the day to day IT operations of our Hotel/Co-working space The Hoxton Southwark.This is an influential role in the Tech team here and we’re looking for an experienced individual who relishes the opportunity to really take ownership of all things Tech whilst keeping us secure and thinking about best practise.What you'll be doing...IT ProjectsManaging complex IT projects through to completion – Systems Implementations, integrationRecommending and implement new technologies based on market leading trendsManaging and leveraging third party support to deliver the projectsSecurityEnsuring that we are GDPR and PCI compliant from a networking perspectiveThinking about how we can further improve network and application security as we scale the businessDesigning and managing complex network environments with multiple points of interconnectivity and WAN linksServer / Workstation ManagementUnderstanding how to manage multiple endpoints with many different OS flavoursManaging multiple servers across the site, Windows Server 2008 R2 – 2019Working with Meraki/JAMF MDM to manage multiple endpointsPatch Management for Servers & WorkstationsBuild Management, including laptop, desktop and upgradesManagementEnsuring that IT issues are solved quickly by either the available team members or third party supportEnsuring that all Systems are well managed (Administration/Patching/Upgrades)Involvement in the yearly budget process, differentiation between CAPEX/OPEXAssisting with new starter and leaver process when neededOverseeing mobile phone contract management with HOD'sWhat we're looking for...Previous experience in IT Management across multiple sitesBasic Networking - TCP/IP, DHCP, DNS, VLANs etc.Experience with a wide spectrum of Tech kit from phone systems to firewalls and beyondEnthusiastic about Tech and developments in the Tech world Keen to take ownership of and pride in your work; a roll-up-your-sleeves attitude to seeing work through and delivering results Creating an atmosphere where people can be productive, authentic to who they are and enjoy what they doHighly organised and detail orientated; someone you can rely on to know the answers, or where to find themEnthusiastic, confident and warm; you want to be part of a team that works hard, supports each other and has fun with it along the wayWhat's in it for you...Competitive
salary25 days holidays (plus bank holidays), pension, life insuranceA health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeingIt’s ok not to be ok, we have a confidential hotline for any support you require
about anything and a network of mental health first aidersTreat yourself once in a while with lots of retail & hospitality perks through our partnersEnjoy a free night at The Hoxton and a meal for two when you first start with usExcellent discounts across the Ennismore family for you and your nearest and dearestFree night at The Hoxton every year and something a little extra £££ when you hit the big milestones!Lots of opportunity to progress and switch it up as part of a global family of brandsTraining to get you settled into your role, learning academies to broaden your
skillset and development that helps you think, make and thrive at workExtra time off to volunteer with one of our partner charitiesRegular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!Enhanced family leave for when you’re expanding your familyAn annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
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