Team Manager

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We have an exciting opportunity here at Barnardo's for an experienced, enthusiastic, and assertive Team Manager to deliver the day-to-day operational delivery of the In Reach Hospital Emergency Department Family Support Programme.
The role is part time working 18.5 hours per week and will be based at North Middlesex University Hospital, the entrance to the A & E department is in Bridport Road, Edmonton, London, N18 1QX.
The successful candidate will work as part of the onsite clinical team to develop and nurture key relationships both within the direct delivery of the project and the wider system support which is available.
Some but not all of the key responsibilities are:
Identify key personnel within the Emergency Department and liaise effectively with them to ensure Family Support Worker teams are embedded within the clinical setting.
Map and work with wider stakeholders locally and ensure Family Support Workers are aware of local services and assets to effectively signpost / connect families with appropriate support.
Work effectively with identified operational leads within the ED setting to establish clear lines of communication and agree on day-to-day operational support for Family Support Workers.
Support the Programme Manager in the implementation of standardised processes and systems to support project delivery and monitoring and highlight any local needs that need to be taken into consideration.
Ideal Candidates must have's
A basic understanding of Public Health, including health inequalities and wider determinants of health as well as some understanding of trauma informed approaches.
An understanding of the challenges of working and delivering an intervention within an acute setting and the ability to support and motivate staff in delivering an effective and holistic service to families.
An understanding of family support and experience of working with families with complex needs
Knowledge of safeguarding and promoting the welfare of children
Relevant Level 3 NVQ qualification (Health and/or Social Care)
Relevant Experience or Qualification in Leadership and Management
More about the Programme
The In Reach Hospital Emergency Department Family Support
Programme model offers a robust way of supporting often vulnerable families to uncover and address unmet need. Through identifying the underlying factors causing the clinical presentation and attendance, and addressing holistic needs of the family unit, we hope activity to unscheduled, primary and emergency care is dramatically and sustainably reduced.
The model is based on Family Support Workers based within Children's Emergency Departments, offering holistic, family-oriented support in a flexible manner either in-person, telephone- based and home visits to be able to address the underlying causes of repeated / avoidable ED attendances.
*Although this contract has a permanent status, please be aware that this post is subject to funding currently to March 2025 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement.
When completing your application please refer to the skills, knowledge and experience you have in relation to the Additional Information sheet, Person Specification & Job Description.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values . We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out 1st April 2023. This is a positive change for the charity, and a key pillar of our People & Culture Strategy. It will assist us in supporting colleagues to grow and develop in their career at Barnardo's as it will offer clear routes of progression for colleagues to progress through the pay band of their role.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band - this ensures that pay progression steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
Benefits
Workplace Offer: What it means for you
The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.
Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
26 days annual leave plus bank holidays, increasing after 5 years service
The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
Service related sick pay from day 1
Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
Cycle2work scheme
Interest free season ticket loans
Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
20% discount at Barnardo's stores
Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
Free access to round the clock employee assistance program for advice and support
Access to Barnardo's Learning and Development offer
*T&C's apply based on contract
About Barnardo's
At Barnardo's we believe in children - no matter who they are, what they have done or what they have been through. Please read about following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.
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