Team Manager at Passenger Transport Unit

Connect2Luton are excited to recruit a Team Manager at Passenger Transport Unit on behalf of Luton Borough Council.

Main purpose of position:

The post will provide operational & strategic leadership and direction for the Council's PTU operational and contract services to ensure that the end to end service can meet the statutory and operational requirements for long term sustainable services.

To lead, manage and motivate the PTU, operations , contract teams , ensuring that any developed SLA's, external contract requirements , and statutory obligations are met within the service and that work is carried out to the councils Health and Safety procedures, standards and policies; optimising all commercial opportunities in this area of operation.

Act as lead officer for the operational management of teams of professionally and technically qualified officers to ensure the effective provision and discharge of the Council's statutory and discretionary functions.

As a Team Manager, you will be responsible to:

• Provide extensive strategic management, leadership, vision and direction across a number of statutory and discretionary services included within PTU ; operations, commissioning /contract management, including key deliverables . Ensure that long term contracts for the service are procured in line with corporate policies including carbon, climate change, social value as well as providing value for money.
• Lead, manage, develop, motivate and inform employees to provide effective performance that meets statutory and operational performance indicators and targets across the authority in a cohesive, customer focused, anti-discriminatory and professional manner.
• Lead and actively manage the people, finances and assets within the Council's Service/team areas allocated by the Service Manager to ensure that the Council's Corporate objectives are delivered to reflect best value and in line with the Council's core values and ethos. Identify and implement latest technology and monitor and review financial budgets, targets and forecasts in all areas of the service, ensuring compliance with the Council's financial regulations.
• Make a major contribution to the recommending and co-ordinating of policy, developing, reviewing and monitoring the Division's Service Plan to ensure effective service delivery and advising the Service Manager in specialist areas within remit. Work as a member of the divisions management team with the Service Manager, and Members to develop and deliver strategic direction and priorities of the team & division.
• Prepare and present reports directly to Executive, CLMT, Joint Board, DMT, Overview & Scrutiny Committee and Policy Group and to represent the team to major stakeholders, including Portfolio Holders & Ward Councillors, and senior client management.
• Manage and undertake projects, representing the division on cross-cutting corporate projects and initiatives relating to climate change management and effective service improvements for the Council.

Skills and Experience:

• Substantial experience of securing and managing change, using performance management techniques and performing an operational support role
• In-depth experience of policy and strategy development, implementation, co-ordination and management, identifying and understanding the needs of service and designing services around those needs
• Substantial experience of budget management including financial planning budgetary monitoring and income generation, at Cost Centre Manager level
• Excellent communication and interpersonal skills
• Able to take a lead in consulting, negotiating and persuading developers, stakeholders, and other agencies
• Able to undertake research and assess results to make professional judgements
• Able manage conflicting deadlines and achieve targets
• Relevant degree and/or professional or management qualification, or equivalent experience
• Must have safeguarding experience

About Us

Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council.

Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years.

We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates.

Connect2Luton, part of Luton Borough Council & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.