Team Leader

Job Description JOB SUMMARY: We are looking to recruit a dynamic and enthusiastic Team Leader to join the team at the Ozone, Bracknell. You will be responsible for managing the day-to-day operation of the ice rink, whilst on shift, and supporting the duty Manager and the rink steward group. You should possess the skills to work closely with the team with proven communication skills. You will be responsible for work in accordance with the company policies & procedures as well as adhering to Health & Safety legislation.Duties and Responsibilities:Opening/Closing the building as a Key HolderOverseeing and delivering the smooth operation of the facility, whilst on shift.Ensuring the building is safe, clean, and welcomingLeading a team of rink stewards to ensure tasks are carried out in a safe and timely manner.First Aid when required (Training will be given)Assisting customers with any issues they may experience while visiting the OzoneDriving ice resurface machine (Training will be given)Responsible for completing all assigned tasks in a timely manner with rink stewardsAny other duties as assignedBooking customers on to sessions using our online booking systemReplying to customer enquiries in a timely mannerQualifications & ExperienceWork experience in a leadership role, or able to demonstrate leadership experience either through previous work experience or similar.Previous experience in the industry preferred, but not essentialStrong organizational skillsAvailability to work in shifts including weekendsThe successful candidate will be keen to learn about the ice and events industry and will preferably have their own transport to and from work, as the role requires early morning and/or late nights and regular weekend work. Reliability is a must, so excellent timekeeping and attendance record is essential. We’re looking for outgoing people who are confident in dealing with a huge spectrum of customers, while remaining professional and brand aware.Please email your CV to ##### This is an exciting opportunity to join a thriving business with a reputable brand in an empowering and supportive working environment with plenty of opportunity ...
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