Team Leader - Central Ticket Office - 1892784, - Ref:1892784

Number of Posts1AdvertisedINTERNAL AND EXTERNAL APPLICANTSBranch/DivisionSpecialist Operations BranchSOB Sub-Branch/DivisionOtherLocationTameside DistrictSub-locationHyde GradeGrade E RankNot applicableLeadership LevelFirst Line Leader Contract TypePermanentHours35.25 hours per weekHoursFull timeAdvertised Salary£27,789 to £29,874 Shift Allowances/Enhancements/ Additional InfoMedical RequiredAdvert The Central Ticket Office deal with the vast proportion of traffic offences that are committed in Greater Manchester. They play a vital role in keeping the roads of Greater Manchester safe by prosecuting those that commit offences on the roads.
The Central Ticket Office manages the administration of fixed penalties and traffic offence reports. It also handles prosecutions of offenders who fail to comply with the Road Traffic Act and administers offers of driver education.
Led by Chief Superintendent Mark Dexter the CTO lies within the following main section:
Specialist Operations Planning / Business Continuity / Roads Policing -
This section is led by Superintendent Gareth Parkin and includes: Traffic Network Section (Central Ticket Office, Road Traffic Collision Statistics Unit, Driver Standards, Road Traffic Collision Investigation Unit, Vehicle Examination, FCRU and Traffic Management, Special Escorts Group, Support Inspector and Wolverine, Serious Collision Investigation Unit, Traffic Police Community Support Officers, Road Transport Unit, Road Policing Units and Motorway.
The Team Leader will provide strong leadership for highly motivated and hard working teams within the Central Ticket Office, building effective relationships with both internal and external partners and organisations. They will play a key role in the Central Ticket Office, supporting Teams and other Team Leaders with administrative functions in the processing of fixed penalty offences, driver awareness courses and divisional summons/Postal Charge Requisition offences.
This will include ensuring staff are available to deal with the various processes and progress on various systems, from camera images through to information being laid to the courts in a timely manner. Managing leave and personnel issues.
You will also be required to deal with in detail, complex emails, letters and telephone call from members of the public and the mentoring of your team.
This will also include preparing reports or statement of facts to both Manager and other Team Leaders and disseminating information to the relevant department or officer in the case.
This role is based at Hyde Police Station.
The role although busy will be rewarding for the right applicant.
Please refer to the attached Job Description for further details regarding the skills required to do this role. The Job Description has been signposted to indicate at which stage of the process each criteria will be tested.
In order to be short-listed applicants should provide evidence, limiting their responses to each individual criteria to no more than 150 words, for the essential and desirable criteria marked AF (application form) from the job description.
Candidates who do not demonstrate on the CV, criteria identified as essential and being assessed at application form (AF), may not be shortlisted.
Please limit your response to 150 words per essential or desirable criteria.
Please also tell us about any Qualifications / Experience / Knowledge / Skills & Abilities / Other Requirements in support of your application at the bottom of your CV.
Greater Manchester Police is committed to achieving an inclusive and diverse workforce reflective of the communities we serve and would welcome applications from individuals of all backgrounds.
Police pay and benefits
Greater Manchester Police (gmp.police.uk)
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