Targeted Tenancy Officer

Targeted Tenancy Officer Islington, London Temporary Full TimeWe are seeking a dedicated and skilled Targeted Tenancy Officer to join a team based in Islington on a full-time temporary ongoing basis. The Targeted Tenancy Officer will play a pivotal role in delivering comprehensive and person-centred tenancy management services across the area. This role involves working as part of a multi-functional Housing team to provide services to all tenants. Please note this role requires a Basic DBS check. RequirementsPrevious experience in a similar role within Tenancy ManagementAbility to handle complex cases and emergency situationsStrong understanding of housing law, policies, and proceduresExcellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible mannerStrong organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlinesGood working knowledge of statistical analysis, and understanding of financial issuesBasic DBS certificate requiredRole ExpectationsProvide a responsive and proactive tenancy management service, utilizing interventions to reduce risk and promote resilience among tenantsAssess, record, manage, and review risks, ensuring compliance with statutory obligations and dutiesProactively identify and engage with residents who may be at risk of poor outcomes, offering support accordingly through targeted visits and interventionMake decisions on behalf of the service, using professional judgment and anticipating the impact on stakeholders, including decisions regarding legal action and risk managementMaintain Records: Accurately record all interactions, assessments, and decisions in line with relevant policies and procedures, ensuring confidentiality and data protection guidelines are strictly followedDevelop working relationships with colleagues, as well as key partnersLiaise with external partners, including local authorities and support agencies, and ensure effective service is deliveredIf you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Beth at Service Care Solutions on 01772 208 966 or send an E-Mail to #####
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