Talent and Academy Learning Experience Designer

Why SoftwareOne?Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction. We are Humble. Our leaders operate with a high level of Discipline but can work at Speed manage change in a global economy. We are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. Our 8,700 employees support our approximately 65,000 customers in their digital transformation. The roleCore Accountabilities:Write engaging and effective content for a variety of different audiences ranging from novice to experiencedWork with key stakeholders and subject matter experts across SoftwareONE to understand the training needs and planned business outcomesWork with subject matter experts to transfer expert knowledge to high-quality learning contentCreate learning experiences to support role-based competency models and curriculum requirementsUse project management tools and skills to contribute to and make content development projects successfulContribute to the development and implementation of content design templatesCreate learning experiences, applying adult learning principles and systematic instructional design, to best fit the needs of the learnerApply tested instructional design theories, practice, and methodsParticipate in measuring learner performance and the effectiveness of learning materialsJob Specific:Manage Academy LXP users and content publicationCreate learning experiences aimed at entry level (novice) employeesBuild and iterate time limited and cohort-based programmes and adapt to the emerging needs Academy audiencesConvert highly specialized or technical content and requirements from SMEs into formats and modalities that are effective for novice learners.Define business requirements-based learning outcomes and instructional goals aimed at the needs of novice learners.Contribute to instructional research and learner analysis within the AcademyProvide exercises and activities suitable for the needs of Academy cohorts and entry level learnersSome experience with authoring tools and techniques for creating learning assets including basic image and video editingMaintain and monitor all course content, assessments, and reporting data within the Academy learning management systemWork closely with Academy Managers and SMEs to ensure existing learning content remains relevant to the changing business needs and outcomes of SoftwareONESupport continual process improvement within the Academy team to ensure we are building high-quality, scalable programs. What we need to see from youBS or MA degree in instructional design, educational technology or similarFamiliarity with online, classroom, virtual instructor-led training and blended learning content approachesFluent English SpeakerThrives in a rapidly changing environmentAble to deal well with ambiguity and uncertaintyCreative and innovative;Self-driven and passionateCustomer-focused attitudeRelevant ExperienceExperience in the technical/professional services industry learning & development domain3+ years of experience designing and creating training materials for adult audiences3+ years of experience developing learning materials (such as job aids; instructor-led training; facilitator guides; online tutorials; etc.) for the purposes of adult learning3+ years experience in an eLearning/instructional design roleExperience in the use of authoring tools such as Rise, Word, etc.Familiarity with more specialized authoring tools such as Storyline and Captivate is desirableExperience using and administering learning management systems, particularly Docebo and Skillsoft.Disclaimer /Please note the following:At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by local laws. Job FunctionPeople & Culture
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