Systems Manager

Job Description
The position:
We are looking for a full-time Systems Manager with experience of planning, coordinating, and directing IT and systems activities. TNEI is growing rapidly, and the successful candidate will help to guide the business through some of the IT challenges associated with our transition from a small to a medium sized business which operates all over the world.
Duties and responsibilities will include:
· Developing and implementing the long-term IT infrastructure and systems strategy.
· Ensuring year-on-year progress in achieving strategic goals.
· Collaborating with various teams to identify, recommend, develop, implement, and support cost-effective IT and system solutions. This includes the ongoing development, improvement, and integration of existing systems.
· Defining and implementing IT policies, procedures, and best practices that conform to industry best practice, comply with legal and regulatory requirements in all countries we operate, and ensure compliance with client requirements.
· Taking a proactive role in developing robust infrastructure and data systems, by critically reviewing systems at regular intervals and mitigating against hardware/software and data risks.
· Involvement in key IT and business projects, either as a project manager or participant.
· Ensuring the security of the IT and data infrastructure, including compliance with PCI, GDPR, and handling external security risks.
· Overseeing IT service desk and support, IT and data security policies, software licenses, third-party contracts, IT hardware and infrastructure, budget management, and data reporting systems.
· Manage and support the network, including routers, switches, firewalls, VLANs, and ensure the smooth running of all internal systems and servers, including cloud services, e-mail, printers, telephony etc.
· Design and implement new processes to improve the efficiency of the company’s IT systems.
· Manage all IT staff and ensue they are working effectively and developing as employees.
· Oversee and organise the purchasing of all hardware and software, ensuring cost-effectiveness.
Requirements:
Essential requirements include:
· University degree in computer science or equivalent qualification with relevant experience.
· Significant experience in delivering IT support in a commercial environment, including managerial roles.
· Extensive technical background across IT systems, software and hardware.
· Exceptional problem-solving and analytical capabilities, combined with excellent communication skills and a meticulous attention to detail.
· Excellent knowledge of cyber security considerations and best practice, including GDPR / Cyber Essentials.
· Strong working experience of networking including Firewalls, VPN systems; and,
· Working knowledge of Microsoft systems and technologies including Office 365.
· Certifications to Microsoft MCSA/MCSE level or equivalent.
· Proactive approach to seeking opportunities for technological service improvement.
· Strong interpersonal, written, and oral communication skills.
· Demonstrated project management skills.
· Exceptional customer service orientation.
Desirable requirements:
· Experience with AWS.
· Experience with ISO/IEC 27001.
· Programming language familiarity in Python, Laravel on LAMP stack, php and mysql.
· Experience of working within a growing business that works internationally.
· Knowledge of databases and data model concepts.
· Membership of a professional body such as the BCS (The Chartered Institute for IT).
TNEI
TNEI is a specialist, vibrant consulting company that has been at the forefront of providing expert technical advice to electricity network companies, renewable energy developers, regulators and funding institutions all over the world for more than 20 years. By nurturing the top talent in the energy industry we’ve built a solid reputation of developing innovative solutions and solving complex problems associated with achieving net zero. We offer a fast-paced learning environment with excellent career development opportunities. Join us and become part of the net zero energy revolution.
TNEI staff at the heart of the business
TNEI is an Employee Ownership Trust meaning that the people who work in the business directly benefit from and influence the direction and future success of the company.
TNEI has always been proud of its inventive and collaborative culture. That culture is at the heart of its success and ensures innovative and novel approaches to supporting and helping solve challenges facing our client base. An Employee Ownership Trust embodies this company culture in which we all feel responsible for the business’ performance and success.
By remaining independent, the company is able to retain its culture and reputation and allow staff to feel even more connected to the company.
Why should you apply?
Join a world class team in a rapidly growing industry
Have a hands-on opportunity to make a real difference in a small company
Excellent professional and personal development opportunities
Professional membership fees
Discretionary annual performance-based bonus
Company contributory pension scheme
Private medical, death in service and permanent health insurance
Flexible hybrid working policy
25 days annual leave
Additional day off on your birthday!