Systems & Data Coordinator

Company DescriptionTo support our Everlast operational team and enhance the delivery of all systems and reporting.The Systems & Data Coordinator is a full-time position, reporting into the Systems & Data Manager. The role is diverse and covers all systems and reporting across the business, as well as working with gym and central teams members to ensure data is readily available and our processes are as efficient and seamless as possible.This role will be based out of our Head Office site in Shirebrook. Job DescriptionRepresent Everlast Gyms as an ambassador for the businessSupport gym teams with remote troubleshooting and trainingReviewing, managing and taking action to resolve tickets raised through our HALO systemIdentify pain points and report to the Systems and Data manager along with any solutionsUpdate basic knowledge articles and training materials for our gym & central teamsProvide reporting and data for various departments within the central teamTesting system issues and liaising with third party support teams to resolveSupporting department heads with recovery of monies owedWorking reactively on ad-hoc Systems & Data related tasks as required by the Systems & Data ManagerQualificationsExcellent interpersonal skillsEfficient with Microsoft OfficeGreat time management skills and ability to work to tight deadlinesAttention to detailThe ability to Think Without LimitsAmbition to grow and developPositive and energeticAdaptable, with an ability to work independently and as part of a teamA solution driven approachA passion for health and fitness. DesirableExperience of Leisure Management Systems (desirable)Knowledge of Direct Debit schemes. System configuration and administration skills. Additional InformationThink without limits - Think fast, fearlessly, and take the team with you. Own it and back yourself - Own the basics, own your role and own the results. Be relevant - Relevant to our people, our partners and the planet.
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