System Support Administrator

Are you a technically minded person that has a passion for problem solving and experience of learning and understanding a number of systems at any one time. My client, a leader in their field, are seeking a bright and enthusiastic candidate that is able to manage and support users of a variety of POS systems.Duties of the System Support Officer will be:Maintaining and updating a number of POS systemsLiaising with POS providersSupporting managers when import of data to systems don't updateIdentifying issues and provide solutionsExtracting and studying data from various systems to help drive projects forwardBeing the first point of contact by phone and emailUpdating the database with supplier details and suppliers and resolving issuesMaintaining online ordering platformWork with the HQ team to provide support as and when neededThe ideal System Support Officer will:2 years experience working with various systems in a busy environmentGreat attention to detailHave fantastic data and systems knowledgeExcellent working knowledge of Word and ExcelFantastic customer service skillsStrong organisational skillsExcellent communication skills, both written and verbalExperience of working with POS systems is advantageousPlease apply for more information on this great opportunity.
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