System & Processes Analyst

Job DescriptionTeya exists to make sure that every small and growing business in Europe has the opportunity to thrive. We want to become Europe’s go-to software solution for these businesses, simplifying their every day and helping them reconnect with the joy of running their business. Teya was born in 2019 and is home to over2,000 employees in 15+ countries.We've built a fast-paced, energetic, and innovative environment that is dedicated to bringing the best solutions to customers.Job DescriptionAs a System & Processes Analyst, you will:Spearhead data-driven decision-making processes throughout the organization, effectively engaging and managing business stakeholders to drive continuous improvement based on data analysis.Work with the team to fully own our operations/sales systems, optimizing its operation to meet business needs and collaborating with cross-functional teams to enhance products and services.Analyze both external customer and internal business data to optimize products and services, while developing intuitive dashboards and user experiences for real-time access to critical operational data.Identify and implement enhancements to improve internal user experience and drive operational excellence, including creating dynamic Tableau dashboards for data-driven decision-making.Your Story:Thrives in a fast-paced environment, demonstrating adaptability and resilience.Strong command of SQL, Tableau, and Snowflake for effective data analysis and visualization.Demonstrated experience in systems architecture and development, optimizing complex processes.Strong analytical and problem-solving skills, capable of translating complex data into actionable insights and effectively telling the data story in a concise and impactful manner.Ability to think creatively about business problems, driving innovation and continuous improvement initiatives.Experience with low-code tools and CRM/Ops systems. Coding skills are a plus.Works well in cross-functional teams, fostering collaboration to achieve common goals.The PerksWe trust you, so we offer flexible working hours, as long it suits both you and your teamPhysical and mental health support through our partnership withGymPassgiving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition appsOur company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and supportCycle-to-Work SchemeHealth and Life InsurancePension Scheme25 days of Annual Leave (+ Bank Holidays)Office snacks every dayFriendly, comfortable and informal office environment in Central London
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