Support Worker - Intensive Housing Advice and Floating Support Service

Role: Support worker - Intensive Housing Advice and floating Support ServiceSalary: £30,859 per annumLocation: New Cross, LondonContract type: Fixed term until 31/03/2025Interview date: 10/06/2024Whatever your experience of street homelessness and its impact on people’s lives – personal, professional or voluntary – when you join the Thames Reach team as a Support worker we’ll make the best use of all your understanding, compassion and commitment.About us…Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.Is our mission easy? No,but we never give up on people. Last year we helped more then 11,000 people.Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.About this role…Prevention services support vulnerable people by providing them with skills, housing advice, accommodation, and tenancy sustainment support. All these services to help people transition towards leading independent lives.We are looking for a Support workerto join the team atLewisham IHASS (Intensive Housing Advice and Support Service) team. The Lewisham Accommodation for Ex-Offenders programme (AFEO) will support people who have involvement with the criminal justice system and who are housed in PRS accommodation, to sustain their tenancies. This is a fantastic opportunity for someone who is keen to develop their knowledge and skills and has a passion for supporting vulnerable adults.You will:Carry a caseload of up to 30 people.Prevent homelessness for people with tenancies at risk in the community via advocacy and mediation work with landlordsSustaining Temporary Accommodation placements and increasing tenancy sustainment outcomes ex-offenders in the private rented sector accommodationMaximising the income of those referred to the service through a number of measures e.g. maximising benefit income, reducing rent arrears and debt management supportIncreasing resilience of people using our services through developing independent living skills and linking with education, training and employment services to enable long-term sustainable independenceEnhancing people’s quality of life by working closely with health and wellbeing services; including mental health and substance misuse and probation servicesTo succeed as the Support worker you will have:Excellent communication skills with the ability to form and maintain effective working relationships with all partnersCommitment to supporting people to achieve the best outcomes as they work towards independence with strong organisation skills, with the ability to manage conflicting priorities and deadlines.Competent at using a computer and a range of software packagesCommitted to developing your knowledge and skillsResponsive and flexible to the needs of the team and the clients.We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).Pension – we contribute 6.5% to your pension when you contribute 1.5%.Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.Life assurance – four times your annual salary and critical illness cover.Other benefits including interest free season ticket and cycle to work loans.Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.To apply visit our website and complete our application form.Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
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