Support Specialist

Broadcast Support Specialist
About the Role
You will work with the company's in-house Support Team, providing customer service and technical support team to a client base across Europe. You will provide email and phone support for a variety of Broadcast products, troubleshoot complex issues, and complete hands-on practical testing/diagnosis.
The Company
My client is a world-leading provider and manufacturer of broadcast video technology with solutions including high-end digital movie cameras, production switches and cutting-edge video editing software.
Requirements
Strong understanding of technology
Experience in a customer-facing role
Broadcast, post-production, camera or AV experience
Understanding of basic broadcast and video terminology
Strong technical acumen with a solid understanding of IT principles to troubleshoot and resolve complex issues.
Benefits
Competitive salary with a bonus scheme
25 days holiday per year
Extensive on-going training and development
Interested to know more?
To learn more about this opportunity, please reach out with a copy of your CV/Resume at ##### to arrange an initial conversation.
Keywords…if all these are resonating, this could be the job for you!!
Technical Support – Post-production - Camera – Live Production - AV - Software - Media - Broadcast