Support and Retention Officer

Job Title: Support and retention officer (Supported Internships/Apprenticeships)

Location: Walsall Council, with travel to Civic, recruitment events, schools, and other premises where apprentices and supported internships might be located.

Working hours: 20 hours - flexible days to meet the needs of the service.

Pay rate: £18.05 per hour

Work mode: Hybrid

Assignment Duration: 3 months

Key Responsibilities:

• Maintaining the Supported Internship action plan to NDTi standards.
• Collaborating with stakeholders to engage the SEND Employment forum.
• Tailoring programmes to interns' needs by building strong relationships with education providers.
• Providing unwavering support for interns throughout the programme.
• Designing and executing recruitment events to attract potential candidates.
• Ensuring smooth transitions for interns into the workplace.
• Upholding performance and quality standards.
• Promoting best practices and enhancing the public image of the HR Service.
• Ensuring information security and confidentiality.

Qualifications and Experience:

• Proficiency in designing and delivering both face-to-face and online sessions.
• Strong written skills with the ability to produce informative reports.
• Experience in supported internships and apprenticeships, with an understanding of national and local drivers.
• Ability to plan and manage events effectively.
• Experience in commissioning learning and development providers.
• Educated to Level 3 or above with extensive experience in supported internships and apprenticeships.
• Teaching/training qualification preferred.

If you're passionate about creating inclusive opportunities and possess the skills and experience required, please apply now.