Support Analyst

StableLogic is a leading Technology Consultancy dedicated to providing innovative solutions and exceptional support to our clients. We are currently seeking a motivated and detail-oriented Entry Level Support Analyst to join our growing team. This is an excellent opportunity for a recent graduate or someone looking to begin their career in the technology sector.ResponsibilitiesAs an Entry Level Support Analyst, your main responsibilities will include:First Line Support – Responding to client inquiries via in web, telephone and email, identifying their issues, and providing timely and effective resolutions.Supplier Management – Reporting faults to suppliers, following up on solutions, and maintaining a strong relationship with key stakeholders.Team Support – Collaborating with the wider StableLogic team on various projects to enhance our services and client experience.Data Analysis – Analysing client datasets to identify opportunities for improvement, making recommendations based on insights, and supporting the implementation of data-driven solutions.RequirementsStrong proficiency in Microsoft Office Suite, particularly Excel, Outlook, PowerPoint, and Word.Excellent communication and interpersonal skills, both written and verbal.Strong problem-solving abilities, with a keen attention to detail.Ability to work effectively in a fast-paced, team-oriented environment.Self-motivated, with a strong work ethic and the ability to learn quickly.A bachelor's degree in a relevant field is preferred but not required.Candidates must have the right to work in the UK; visa sponsorship is not available for this role.This is a full-time position, and candidates must be available to work standard business hours.What We OfferQuality of Life Highly competitive salary
Hybrid working options
Education budget for training & industry qualifications
Domestic & international travel opportunities for work
Annual contribution towards work from home equipment
Private healthcare insurance with Vitality
Free therapy sessions
Paid sick leave Excellent Working Environment Prestigious Central London office in Tech City EC3R
Global subscription to premium co-working spaces
Paid lunch break & 35-hour work week
Premium hardware & software to do your best work
Summer hours (end at 3pm on Fridays in Summer)
Generous company pension scheme with Scottish Widows Team Building Regular team events and parties
Fun, social work environment
Free StableLogic merch! To ApplyIf you meet the above requirements and are excited to join our dynamic team, please submit your CV and a cover letter detailing your relevant experience and interest in the position via LinkedIn using the button below.We look forward to reviewing your application and discussing the opportunity further.
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